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Capture INC - Culver City, CA - Reviews page 1 - Judysbook

Capture INC

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11910 Jefferson Blvd (at Jefferson Blvd, One Block West of 405 Fwy, just before Playa Vista)
Culver City, CA 90230
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(310) 391-9418
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Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA
Capture INC - Culver City, CA

Reviews

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Best

They have been offering screen printing services since 1995 and their business is touching the sky, and the reason behind this is their quality of service. They offer fantastic...

Worst

These people are rude! I placed an order two weeks before I needed it done. The designer takes four days to get a simple design to me. It takes three tries to get it right. Ev...

BEST SERVICE I EVER HAD! 9/18/2010

They have been offering screen printing services since 1995 and their business is touching the sky, and the reason behind this is their quality of service. They offer fantastic service! Visiting Capture , Inc. was a great experience for me! They do not offer good service, but they offer very good service! Their price as compared to other printing firms is low, and the quality of raw material used for printing is much much good than the other companies in their competition, who cost more but do less. The guys who do the printing and so on are real experts and have intelligence in this field and fast too. The senior members, the workers, the staff are all very friendly and helpful To see all this for yourself visit the-Capture Inc., 11910 Jefferson Blvd, Los Angeles, CA 90230 , or contact them by phone at (310) 391-9418. more

Bad Customer Service 4/16/2007

These people are rude! I placed an order two weeks before I needed it done. The designer takes four days to get a simple design to me. It takes three tries to get it right. Everytime the designer sends me a design that needs a change I ask him if it can still be done by the date they promised and he says "yeah, no problem." I dont hear from him for two days and I need my shirts the following day, I call again , he says he will have a design by the end of the day...nothing happens. I call on the day I need the shirts and I get routed to the receptionist. I tell her the situation and she snaps at me, 'You need five days after design approval until we can finish the shirts.' I was never told this any of the four times I asked if the shirts would still be ready the day I needed them. I hear a big huff and a ' just hold on for a second' Her boss gets on the phone and before I open my mouth I get to hear "Before you say anything you're wrong, you're wrong , you're wrond and you're wrong...we deal with big clients like Home Depot and we dont need your business, you're wrong about everything you say...but since you need them I'll do you a favor and get them done, but just so you know were a big buisness and dont need to worry about small orders." I bit my lip and took it because all I wanted were my shirts. ...At four that afternoon I get an email saying since I wasn't fast enough and they are so busy there is no way I can get my shirts that day....Good job Kapture Industries, your big booming company is so successful you just lost a client .....but it wont affect you because your such a big deal.....I wonder how good you really are when your designer can't get a softball jersey logo made after three attempts......Eric is the manager and he is rude, bitter and immature. Cons: Rude employees more
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Owner Message

  • Helping Your Business Capture Your Market. T-Shirts,Promotional Products,Printing Services,Screen Printing,Embroidery

Additional information

  • Hours:

    Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed ; Appointments Available
  • Neighborhoods:

    West LA, Westchester

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