I visited their office on two different occasions and both times I was forced to interact with one of the rudest employees I've ever encountered. Surprisingly, I believe this person is their so-called receptionist. The guy didn't make eye contact, he mumbled his answers to my questions, and he seemed absolutely miserable sitting behind his desk. I recently moved to the neighborhood and was excited to find an optometrist down the street, but I was shocked to encounter such a sour-faced, unpleasant person during my first visit. I visited again a few days later hoping to interact with somebody else, but I had a very similar experience with the same guy. I've never met Brett, but he is doing himself a disservice by employing such lame people. In this job market, I'm sure he can find somebody better. I'll never go back.