The only reason I joined this gym was because it was 2 miles away. I didn't get the best impression there, but...it WAS after all local. Wendy strong armed the sale and when I went to use my membership that weekend, I realized the gym was NOT for me. Dark, damp, dingy. Terrible lighting. The facility stank like harsh chemicals - rubber and epoxy, and when you've worked out for an hour, it's unbearable. When I went upstairs, it was like 90 degrees. I called the next day to cancel, saying it just wasn't for me, that I needed something more airy, and Wendy just wasn't going to take no for an answer and ultimately transferred me to ""Customer Service"" to talk to Melissa who said she is the GM there. who offered anything but customer service. As soon as I explained how I felt, she came back, tauntingly, with ""I'm sorry you didn't read your contract. You signed a 12 month contract. I can't let you out of it."" Really? So Canyon Fitness Center really wants the bad press instead, or wants someone in their gym who doesn't want to be there? I worked out there once. The conversation got heated as I said that I could come down and work out while telling everyone how terrible the gym is and that she was the worst manager ever. Hmm, or maybe a shirt saying ""only working out here because CFC won't let me out of my contract."" From that point, she was on the attack with me. Seriously, who would hold someone to the fire like that? She ultimately gave me my check back, but not after berating me at length about the fact that I signed a contract, not caring a bit that I wasn't happy there. She also refused to give me written confirmation of the cancellation, saying ""No. I'm not going to give you everything you want. Just take my word for it."" Yet, she was the one holding me to the fire over something that was in writing. Wouldn't you want your cancellation confirmation in writing? Menifee Valley Athletic Club seems to be the way to go. A little bit further of a drive, but worth it! I've already had a tour. The people there are awesome. The classes are great, I hear, so I'll sign up there instead. Two thumbs way down for Canyon Fitness Center. Too bad.