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Canyon Chase - Denver, CO - Reviews page 1 - Judysbook

Canyon Chase

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400 West 123rd Avenue
Denver, CO 80234
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(303) 223-9712
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Worst living experience of my life!!! Apartment was dirty, carpets stained, walls spot painted. Staff is horrible! No communication from leasing office. They would pin letters on ...

Worst living experience of my life!!! 3/17/2012

Worst living experience of my life!!! Apartment was dirty, carpets stained, walls spot painted. Staff is horrible! No communication from leasing office. They would pin letters on our door with my personal information, how unprofessional! My girlfriend and I are very easy going people. There were tenants not picking up after their dogs so instead of the staff putting in some effort to correct the problem in a calm and professional way, they just send out threatening letters asking other tenants to turn people in, how does that make anyone feel comfortable in their own homes? Area is not very safe, police cars were often in the area arresting people. Grounds crew is HORRIBLE!! No maintenance at all. Fees are ridiculous, I was paying almost $100 on top of rent before water/elect/cable. DO NOT LIVE HERE! I have never had such a worse experience from a land lord!!! more

STAY AWAY....VERY POOR STAFF AND MNGMT. 6/6/2011

Before I signed a lease with this property, I researched the reviews. There were alot of negative comments about the rental staff. I brought this up during my appointment and they assured me it was just renters who did not pay rent or made a late payment. THAT WAS LIE NUMBER 1! The apartments here are actually nice if you get the upgrade with new appliances, however the problem lies in the staff, as many others have posted. They are very nice and friendly in the beginning to get you to sign on to a lease, but once you?re in a contract with them, you will find that the friendly service stops there. They lie about the water, please make sure you get any water, and rent raise policies in writing, and go over them to make sure they are consistent with what they?ve verbally discussed with you. When my lease ended I decided to move closer to my daughter?s high school. At which point they decided to claw me in the back on my way out. They have no consideration for the tenant once your moved in, they are rude, and they nickel and dime you to DEATH! I would not recommend this property, I have never felt as unappreciated as a tenant who always pays her rent on time, and even though they lied about hidden fees, and date of deadlines, I still played all fees, because I knew they can get very nasty if you ask for an explanation. I have since found a bigger apartment, with a much friendlier staff, who remain friendly still after 4 months of residency. I?m very glad I decided to leave Canyon Chase, I only wish I would have listened to the warning on the review site from actual tenants. I guess sometimes we just have to see for ourselves. They are unbending, unaccommodating, unfriendly, and inconsiderate. STAY AWAY FROM THIS PROPERTY...VERY POOR MANAGEMENT. more
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Additional information

  • Hours:

    Mon-Fri 9am-6pm ; Sat 10am-5pm ; Sun 1pm-5pm
  • Neighborhoods:

    North Westminster, North

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