I used to adore this restaurant, but was extremely put off by the rude service and tasteless food during my last visit. My parents took me to this restaurant to celebrate a special occasion, and we were told that we would have to eat quickly because a large party was coming in two hours. The waiter mumbled the specials and literally threw our plates ate us. There was waitstaff around our table during the whole meal waiting to take our plates away. My grandmother's plate was taken away before she even finished her meal. The food was bland (especially the pasta) and hastily prepared. To top it off, we were made to feel unwelcome. As polite, paying customers, this is unacceptable. What an un-Italian experience!\r
I will never go back to Canaletto, even though it is in my neighborhood and used to frequent this restaurant.