I had laser hair removal done with their nurse Pinky at the downtown location, and I must say it was not an experience I was expecting. I truly regret buying a package from them! Pinky was very much in a hurry when treating me. I went in with the targeted area already shaved, but there were some parts that I brought to her attention that needed to be reshaved due to regrowth, she agreed and said she would take her razor to it before getting started with the laser. Well, that didnt happen! (I didnt realize this until I was out of there). When done, I felt extremely rushed out of the room!! I wasnt even given the time or chance to take a look at what she had done until I was out of the clinic, and in my car! I still cant believe she ended up not reshaving the remaining areas that needed to be shaved, which means she didnt laser those areas either!! Laser hair removal is pricey and it is NOT something you want to be treated by an incompetent, careless individual either. Im just REALLY disappointed with Pinky's level of professionalism, customer service, and laser hair removal skills, and sad to say that as of today I would not recommend Pinky for laser hair removal at all.
Update: I called Calidora and shared my experience with them, and they were very warm and apologetic and booked me on the same day to go back in and see Pinky. Once I was in the treatment room, my experience with pinky was the total opposite of the first time. She listened to my wants and delivered, then days after called to follow up. We all have bad days, and I guess my first time in was one of hers. I am now happy!