Waitress appeared friendly and brought drinks and food quickly, then forgot us. My wife's entree was too cold to eat and after asking 2 other servers to find ours, we had to go find her ourselves. She got it nuked for us but I had finished eating by that time and it still wasn't hot. Then we were brought a check with the manager's kid's dinner on it and some screwball explanation. BBQ was flavorful and sauce great but meat was consistency of bread!