On Sunday, 2/8/09, I had planned to take approximately 15 adults to Cafe Express for lunch. Our group consisted of adults that were serving as leaders in church confirmation class. I called at 11am to request tables to be placed together; I was told that this was not possible. One of our adults arrived ahead of the group and placed about 8 tables together. We arrived around 12:15pm. As we were ordering, I requested if the meals could be tax exempt, since this was a group from a church. I would provide a tax exempt form, which is necessary. I was told by the manager that it was not possible unless I had already cleared it with their corporate offices; I had not. We proceeded to order $113.38 worth of food. Our group had been there for approximately an hour or so, when the manager came to us. He requested that we give up some of our tables, since they did not have enough tables to accomodate their crowd. We left. \r
The food was okay - the service was not okay. I have frequented several area restaurants with church groups, and have usually been given adequate consideration and treatment. However, my experience at Town & Country Cafe Express left me with a bad taste. I have faith that there are Houston restaurants who would welcome our tax exempt business!
Pros: Nice atmosphere
Cons: Poor service