Took 10 min for a host to greet us. By the time our waitress came to our table, we knew what we wanted, so we placed our order: 2 waters, 1 margarita on the rocks, and fajitas for 2. We were hot, so we asked the waitress to please bring our waters immediately. We didn't get our water for 15 min. Meanwhile, there were several tables who had been seated after we got there, but had received their drinks and their chips and salsa. Finally our waters came out and the waitress' excuse was that she couldn't find any cups. It's amazing that none of the other waiters had any trouble. Then we received our margarita, but it was frozen, not on the rocks. So the waitress admitted fault, and got us a new one. We also had to request some chips at this point since she had never bothered to get us any. Now settled in, we worked on our margarita, snacked on our chips, which were stale, and waited for our food. About 45 min later, the tables who had been seated about 30 min after us had received their food. At this point, we saw our waitress look at our table and run back to the kitchen. She came back a few min later and told us she was getting our food for us and would speak to the manager about having our meal taken care of. Our fajitas were brought to us, but they had obviously been sitting under a heat lamp for a long time. They were completely unappetizing. We started eating because we were so hungry and after a few min the manager came out and apologized, explained that the kitchen had lost our ticket, and offered to take 10% off our ticket. 10%?! That was only $3!! This had been the WORST dining experience ever, and then the manager insulted us with such a terrible offer. We told her that based on our experience, we didn't expect to pay for the food at all. She then took our fajitas away from us. Needless to say, we paid for our margarita, and left immediately. I would not recommend this restaurant to anyone. It was, by far, the WORST dining experience we have ever had.
Cons: SERVICE, SPACE, CLEANLINESS, FOOD
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