Very rude. My daughter broke down 20 miles from Ellensburg on Friday of Labor Day weekend and called AAA for a tow. She was taken to C V and told by a worker that someone would look at her car tomorrow (Saturday). After waiting all day, she finally called and the man who drives the tow truck answered, telling her ""I don't know who told you that, but we aren't open on Saturdays"", with no apologies for any misunderstandings. I called and the man was very rude and short with me as well.
These two things caused us some concern, but being at AAA approved business, I didn't want to make up my mind too quickly. I called on Tuesday, told the manager what had happened and ended up being called names, and receiving no hint of apologies for even a misunderstanding.
I wanted to go in and hopefully know that ""everything's cool...we understand why you would have been concerned."" Didn't happen that way. Hopefully the man was having a bad day and this is not his usual treatment of customers.
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