Where do I start? If only ALL businesses were this good, then life would be SO much less stressful! From start to finish, my first experience with Bymar was blue ribbon all the way. Here are just SOME of the high points:\r
1) They were working on my car within 10 minutes of my arrival; 2) I was invited into the shop so I could personally verify the problems found. Not only was the diagnosis 100% accurate (they didn't know I was a former Service Manager for Porsche/Audi), but they made no attempt whatever to sell more parts or service than what was actually necessary (there was no BS or hyper-exaggeration of any kind); 3) They revised the quote $30 DOWN from what I already had agreed to pay (even though this cost them $30 of profit); My car was returned to me with the new tires coated with Armor All, a very classy and unexpected touch.\r
When I told Bob (one of the owner brothers) how completely satisfied and impressed I was with his shop and the quality of service I had just received, he said: ""We just try and treat people the way we like to be treated."" Gee, imagine that: somebody who actually practices the GOLDEN RULE!\r
I could go on with even more superlatives, but I think these will suffice to make my point.\r
BOTTOM LINE: Never has it been easier for me to give a company a solid 5 out of 5 rating. As long as they don't change their business model, they have won another loyal customer for life.
Pros: Honesty, Friendliness, Quick Service, Quality of Work, Value