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Burton Paint & Body Shop - Glen Allen, VA - Reviews page 1 - Judysbook
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Burton Paint & Body Shop

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10401 Knotty Pine Ln
Glen Allen, VA 23059
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(804) 798-3400
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Automotive

Reviews

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Best

They restored my wrecked 2007 Dodge Viper back to and better than the factory! I was not able to idenify where it was damaged or repaired. They stayed in contact and updated me ...

Worst

I went to Burton for a rather small paint service - 3 spots that needed repainting. The price was just a bit less than other reputable dealers in the area. This was the first pa...

Poor Quality 1/4/2011

I had my car repaired 6 months ago after the front of my car detached after an accident. Two days ago my car had a minor event when the front tire rolled into the ditch when backing out of my driveway-the whole front popped off again. There is no way to prove they did shoddy work and I am at fault. My insurance company no longer uses them. more

Poor quality - dust, lint ... never fully fixed 7/27/2009

I went to Burton for a rather small paint service - 3 spots that needed repainting. The price was just a bit less than other reputable dealers in the area. This was the first paint job on a rather new, 2008, Lexus with a factory paint surface. Four quarter panels were repainted and clear coating was applied. After I got home I noticed A LOT of dust or hair spots under the clear coat ... they were everywhere! I notified Burton's (Jason) and they agreed and told me that it was an easy fix to wet sand and that should clear everything up. It got rid of most of the dust spots but there's still quite a few. Jason said there was nothing they could do for the remaining (how about repaint? and get a good clean shop with a monster fan?). I'm not too happy about this because I now have quite a few dust spots that were never there to begin with. Pros: Good rapport and decent customer service Cons: Poor Quality Paint Service more

Best body shop in Richmond, Glen Allen and Ashland 9/19/2008

They restored my wrecked 2007 Dodge Viper back to and better than the factory! I was not able to idenify where it was damaged or repaired. They stayed in contact and updated me with the progress of repairs weekly and also coordinated with the insurance and rental company to relieve me with the headaches. The office staff was very professional, friendly and extremely helpful. Keep up with the excellent job!!!! You earned my trust and as a customer for life.\r \r Pros: Professional staff, excellent repairs and clean lobby area. Update to date. Cons: need more business to be like Burton more

Excellent service, highly recommend 9/14/2008

I highly recommend Burton Paint & Body Shop. I received the best service ever. I was there this Saturday for a repair in the spoiler of my Audi. They took care of it in the same day. Excellent service, excellent attitude. Pros: Attitude,Parking, Service more

Very happy with Burtons 5/22/2008

I was sent to Burtons by Allstate. I also checked these reviews and before I made my final decision. My vehicle was completed 2 days after the original date they gave me, but they did call and keep me updated the entire time, so that there was no surprise. Of course, getting my car back quicker would have been ideal, but I must say, the quality of their work and the friendliness and professionalism of their staff made it well worth it! I would trade a couple of days for this type of experience every time. Very pleased. Pros: Great staff, very professional and friendly. Cons: Could have been a little faster. more

very good shop 3/19/2008

Kudos burtons! Took my car here after one hell of a bad day, beginning with an accident during rush hour! Must admit, I came in angry and screaming. They just smiled and calmy helped me with everything I needed. The car was finsihed ahead of schedule and the repair looks great. Very professional. Nice guys too! Pros: Professional, very courteous staff. ---rental cars and geico guy was on site too!! Cons: wisht hey were closer to my house, but worth the drive! more

Great body shop!! 10/6/2007

I went to Burton because of all of the great reviews I have seen about them online, and because my neighbor raved about them after they repaired her brand new BMW that had been vandalized. I am happy to say that all of the good things I had heard were true! The office staff was very friendly and helpful, and the repairs to my vehicle were first class! Would use them again without hesitation!! A+++!!! Pros: Staff friendliness and knowledge. Cleanliness of facilities, quality of work. Cons: None. more

Great Customer Service 3/8/2007

Was highly recommended by family and friend. The staffs were extremely professional, caring and understanding of my concerns. They went over board of taking care of my Lexus to assure the repairs was done correctly the first and finish the repairs before the promised date. more

Super good shop! 3/2/2007

Excellent staff, car fixed ahead of schedule, repairs look GREAT! \r Would recommened without hestiation. Bringing my wife's truck in next month! Pros: Great staff, great work, convenient location more

Best Body shop on the east coast!!!! 3/1/2007

Excellent workingship and friendly, professional customer service. Best body repair experience ever! Highly recommended! Pros: clean and professional apprearance Cons: Need more repair like Burton paint and body more
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  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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