I opened a pizza place about a month ago and ordered majority of my equipment through this company. I was pleased with the whole experience due to the effort put forth by their team and president. I needed equipment for an entire store and I gave them no heads up, and they came through for me. There were a couple things they missed on my first delivery, but it was re-sent out to me within 1-2 days. The company president gave me his cell number to ensure I got what I needed on-time so my store could open the doors on-time as expected. For me, that kind of commitment doesn't go unappreciated, I will continue to purchase from Burkett in the future.