I've been here for a girl's day out with my cousin, Aunt, Mom, and our friends. We had a relaxing time, enjoying the special baths and massages. Is it pricey? Sure - what good spa doesn't cost money? You're there to enjoy and relax, and that's what we did. I found the staff to be very friendly and polite, especially when you are equally friendly and polite to them. I felt very comfortable and content after my visit there. We all had a lovely time!