I was recently in BWW's Austintown location on Friday Aug 28th for lunch with my fiance. I now realize why we never go to BWW anymore. Aside from being 2 of the 9 people there, ordering food and/or drinks was like pulling teeth with a rusty pair of pliers. The waitress disappeared for a good half hour. No one came to check if we needed anything the entire visit. I had to leave my booth to get a beverage 2 times, since no one came to offer their help. The manager could care less about managing the restuarant. The only thing he was worried about was flirting with the waitresses that work there. The food, aside from being extremely overpriced, came out to us cold, and the portions were miniscule. It looked as if someone ate half of our Buffalo Chips order before it came to our table. 5 waitresses working at an establishment that had a total of MAYBE 10 customers and no one can bring my food to me in a timely manner? Needless to say I am very disappointed in my visit to BWW Austintown, and will NEVER go there again. If you're in the area and want somewhere to go have a bite to eat, I suggest O'Donnel's across the plaza from BWW. At least there you will get speedy friendly sercive and the food is reasonably priced.