We've gone to several Buffalo Wild Wings locations, and while the service isn't always great, this location definately takes the cake with BAD service. You will sit for at least 10 minutes before a server ever comes to ask if you want to order. Good luck getting a drink refill or another beer unless you go to the bar, and then you MIGHT get one IF the bartender is actually there. As someone who was a bartender/server for over 8 years, this is totally unacceptable. I could make SO MUCH MONEY at this place because all you'd have to do is actually take care of the freakin customers!!!!! With all that said, the food here has always been good, it's just a matter of getting someone to take your order and not dying of dehydration while you're waiting for it or watching a game. Unfortunately, this is one of the few decent sports bars to go to, so we will continue to go even with the horrible service. They also need to do something about the smoking in there. The ""family"" section is actually divided into 3 different sections, 2 of which are smoking and 1 (looks like the smallest) is nonsmoking. over 3/4 of this restaurant is smoking.