Being a server a few times in the past...I am the first one to tell you that when it is busy...you forget stuff and can even overlook a customer now and then. However, I have been to this establishment more than 3 times. ALL times, I have had the worst service I have ever had...the most unattentive wait staff ever...and barely luke warm food and some of the times, they weren't even ""slammed""! Their wings are great but the lack of service ruins it for the rest of the dinner!! I don't mind having to ask for a refill or ask for some more dressing...but after 10-15 minutes-it should arrive to the table with a smile on their face. NOT HERE! The are the most sour faced individuals from beginning to end! And that is only WHEN they decide to shimmy over to the table. Do not have high expectations for competency of staff even though the food is actually really good!