Buffalo Ridge Ghost Town

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46614 W Hwy 38
Sioux Falls, SD 57107

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(605) 528-3931
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I work for an Agency that supports people with developmental disabilities. I planned a fun activity for the people I support. I was shocked and disgusted by the way we were trea...

You Should Be Ashamed Of Yourself 7/16/2008

I work for an Agency that supports people with developmental disabilities. I planned a fun activity for the people I support. I was shocked and disgusted by the way we were treated at Buffalo Ridge. I called the owner a month prior to get hours of operation, cost to tour the ghost town and get other questions answered. I asked the owner if a reservation was needed due to bringing a large group of people and I was told to show up. That?s exactly what we did and were we in for a shock. We got the cold shoulder the moment that we walked in the door. There were several people that really needed to use a ramp but that door so happened to be locked. Instead, they had to maneuver a very large step into the building. I should have known then that we weren?t welcome there but everyone was very excited about doing this. The rest of our group showed up and we went up to order buffalo burgers for lunch. I couldn?t believe the lack of customer service and common courtesy by the owner of this establishment. He told us that he was too busy to cook burgers. I looked throughout the building and there were only 3 other customers with the exception of our group. I told him that everyone in the building was there to eat and once again he said that he was too busy. I repeated myself and he pointed outside to the gas pumps as he repeated himself. I looked outside and there were 5 people out there. He had an employee working with him that could have provided adequate service to the people outside but apparently not. That?s when the owner said, ?I don?t have time to argue with you and I don?t have time for YOU people.? It took every ounce of strength that I had to not give him a piece of my mind but I knew that it wouldn?t do any good other than making me feel better momentarily. I let him know that he was pushing more than $300 out the door and that I would be providing him with some free advertisement by way of this letter. He said that he didn?t care as we left. Cons: Ignorant, Disrespectful, Inconsiderate, Rude, etc... more
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