I took my cars to Buchtel Motors for all service and repairs for at least 10 years when I lived a block away, and now that I live across town, I still take my car there and would never go anywhere else. All staff are courteous, honest and know their business. Everyone is careful and thorough when communicating what work needs to be done before they do it and what the expected cost is likely to be. I have never gotten a final bill from them that is not close to the original estimate.
I have an older car (92 Subaru) that I want to keep running but am not investing in for the long term, and Mike always graciously and patiently takes the time to discuss service options when they're available. For example, when the car needs a repair that could be done cost effectively with a used part instead of a new one, he will include that in the list of service options, realistically discuss the pros and cons, then let me decide according to what *I* want for my car. Over the years I have never felt that he mis-represented, mis-quoted, or tried to influence my decisions to his own advantage.
They're a AAA shop, they have a rate arrangement with the Enterprise office not far away on S.Broadway if you need a rental car while yours is in the shop, and either place will shuttle you back and forth. They're located at the Louisiana light rail stop, and the Louisiana I-25 exit, so are easy to get to. When I have brought my car in with unexpected problems without an appointment, they have always added it promptly into their work schedule.
I completely agree with the other 5-star reviews. Buchtel Motors has *always* done right by me and my cars.