The apartment management at Hillview Woods Apartments is totally disgusting. Our experience was that they are incompetent, lazy, and treat their customers like garbage. But then again, they allow all kinds of potheads to inhabit their apartments. From having leaky windows that never get fixed to having two broken locks on a back window that were never fixed, it was a bad experience. Yet we were able to pay then rent every time and on time for every month. The property manager at Hillview Woods named Michelle needs to be replaced. Same goes for her assistant.
Stay away from this place, they will keep your deposit even if you keep things clean and relatively spotless. Arrogance seems to be a major problem with this company especially in Hillview Woods. From forcing out a pregnant woman at 8 months to letting a known druggie live next door to not getting anything fixed its a bad thing. Not to mention they pretty much rented to anyone that was a redneck or low life. People jamming on their gas pedals with their rusted out cars, gun shots in the complex, and the police constantly cruising the area. Stay away. There are better deals and apartments in Louisville and better management companies. This isn't one of them.
Another thing is that don't expect to get any respect from management in the office. They aren't interested in your business and they lie as well. They can't be trusted