Dr Hartsfield is my doctor. He is excellent! I have been seeing him over 20 years. He listens to problems and concerns, and explains things in terms that I can understand, and he's not afraid of giving samples of the medications that he is going to prescribe. However, since the office has changed from Galen to CFP, it is extremely hard to get an appointment. The staff rarely answers the phone, when/if they do, they are rude. If you go to the office to make an appt, they act like you are disturbing them. The front desk people weren't exactly friendly when they were with Galen, but they seem to have gotten worse. It takes forever for anyone to return a call. Forever to get test results. I hate to find a new doc, because I love Dr Hartsfield. He knows my entire medical history, everything, I hate to go start over again with a new doctor, but the staff is so incompetent and it's SO hard to get an appointment, I think I'm going to have to start looking for a new one.
Pros: My doc is very easy going and knowledgeable
Cons: rude, incompetent receptionists/office staff