top 10

Brooks Biddle Automotive

Claim
marker

17909 Bothell Way NE
Bothell, WA 98011

marker
(425) 486-1212
Incorrect info? Correct your listing
Photos
Brooks Biddle Automotive - Bothell, WA
Brooks Biddle Automotive - Bothell, WA
Brooks Biddle Automotive - Bothell, WA
Reviews
( 207 )
( 34 )
( 3 )
( 2 )
( 10 )

Best

Chris and Dave are knowledgeable service writers with excellent communication skills. The techs keep my cars clean and fix problems that I am no longer can. They service my GM car...

Worst

The car has a significant cigarette smoke odor. I contacted Jeff and he told me to buy Ozium and dryer sheets. The Oder is so bad I cant drive the car more than a few minutes wi...

Full service dealership 3/25/2015

Friendly, knowledgeable staff. more

Simple purchase process 3/24/2015

Brooks Biddle made it really easy to purchase a pre-owned Dodge Grand Caravan. They outlined the steps at the beginning, started working right away and we drove away the same day. Thanks Brooks Biddle! more

Appreciated the low pressure from salesman. Friendly approach 2/24/2015

Overall. Good experience. Scott, the salesman, was friendly and low pressure. Deal was ok, but still happy with the purchase. more

Very helpful! 2/21/2015

The staff was very helpful and accommodating! I had to do my purchase over the phone because of a recent illness. more

Older Car 2/21/2015

I have a 1975 Nova, and the service crew is awesome at taking care of all the old parts and replacements that come up. more

we were treated fantastic 2/21/2015

from the minute we walked in looking for a car for my daughter they treated us well. Even the owner came out and took the time with her to show her what to look for and give her honest tips to getting what she was looking for and helped her understand the process. more

Outstanding service, friendly staff, knowledgable techicians 2/20/2015

I bring my vehicle here because of the service I receive here. more

Friendly Service 2/18/2015

I have to drive a ways to take our Suzuki to the authorized dealership, but they are very friendly and efficient with service. My last visit they found the catalytic converter was failing but it was still covered (just barely) under warrantee and they ordered me a new one. That was a $700 savings! more

repair 2/14/2015

the people and the way they work with the customer to best solve the problem with minimal cost. more

Great Service 2/12/2015

Leave the car for a service, came back in an hour and it was ready to go! more

I don't get the feeling the sales rep, Jeff, knew the car as well as he led me to believe. 2/10/2015

The car has a significant cigarette smoke odor. I contacted Jeff and he told me to buy Ozium and dryer sheets. The Oder is so bad I cant drive the car more than a few minutes without getting a headache and coughing. The "oil change" indicator was either not reset, or the oil was never changed prior to my purchasing the car. The filter looks new so I assumed it was changed and reset the indicator. While not indicated on the Carfax, I believe the car was involved in an accident that was unreported. The hood alignment is off and the front fender paint doesn't match the doors as well as it should, in my opinion. The car was sitting on the showroom so I didn't really check the car as closely as I would have had it been in the lot. The car wasn't detailed at all. It was very dirty inside. My test drive was short enough that I didn't think much about the smoke smell, I assumed Jeff might be a smoker so the odor wasn't in the car but perhaps on his clothing. Overall I am disappointed with the car and I plan to cancel the extended warranty I purchased and see if I can sell it to Carmax without loosing too much money. I don't think I could sell it to a discriminating private buyer. more

Clean and well organized. 2/10/2015

Great customer service, if I buy another van I will go to them again. more

very clean and good work 2/7/2015

Very good job, thank you more

Superb Performance 2/5/2015

Like a finely tuned Formula One racing team, Brooks Biddle Automotive delivers exceptional service. more

Car Fax Dealer 1/30/2015

The quality of cars is great. After buying my car. I did a little online research and found that my car was priced well below the average. I really enjoyed working with the salesman and had a pleasurable purchase experience. more

Technical Expertise 1/23/2015

Did a fast, correct job on my Suzuki. more

Amazing stuff 1/21/2015

they were really nice people who I deal with. more

Very easy to work with 1/18/2015

My wife & I were looking for a specific vehicle with certain features. We looked for almost 10 months. When we checked out one at Brooks Biddle, it had what we wanted and at a price we could handle. Scott Mason and the others were no pressure, just encouraging to ask all our questions and be sure we would be happy with the vehicle. more

I should have learned the first time... 1/13/2015

This place is not trustworthy. They were the only dealer around that had the used car I wanted but I should have just picked a different brand of car. Do not buy a car here. You will get less than what you pay for and they will try to hide the flaws and issues with the cars. They sold me a 4x4 jeep that wont' even go into 4 wheel drive but never disclosed the issue. more

EGR Valve and key FOB 1/13/2015

As always, the service team at Brooks Biddle diagnosed and corrected a problem with my Chevy Malibu in a prompt and professional manner. They even programmed a new key FOB (remote control) for me while they were at it, and washed the car. VERY NICE! more
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Quality Automotive Parts, Service and Repairs.

Owner Message
  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Editorial
  • Chevy dealership and service center stocks new and used hybrids, corvettes, trucks and much more. Trade-ins welcome.

  • 8/22/2006 Provided by Citysearch
Additional information
  • Hours: Open 7 Days
  • Payments: Discover, Master Card, Visa
badge