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Brookdale Lumber Inc - Tacoma, WA - Reviews page 1 - Judysbook

Brookdale Lumber Inc

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13602 Pacific Ave S
Tacoma, WA 98444
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(253) 537-8669
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I was interested in geting one of their custom made dog houses. First time I went in and and inquired about them I was handed a paper with a list of sheds and a few other items t...

Editorial review from Citysearch 9/10/2013

I am with the Combat Veterans Motorcycle Association. I approached Brookdale lumber for a donation of materials to build a ramp for a warrior coming home with both of his legs blown off. They donated all that we needed and we as well as the warrior are extremely grateful for helping our SWEAT for A Vet program.\r SHADOW more

Piss Poor Customer Service 4/17/2011

I was interested in geting one of their custom made dog houses. First time I went in and and inquired about them I was handed a paper with a list of sheds and a few other items that they make and there was a small section on the dog houses which just said size and price such as MED $59.00 when I inquired as to the dementions hoping for a fer mesurements i was told I would have to go out and look for my self. I did not have time for this so I left. A few days later I call the number on the paper they gave me which after the 17th time calling somebody answered. I again asked for the mesurements and was told that they would have to call me back with that info....ok no problem so when I attempted to give the store clerk my contact number I was told to hold on because he had a customer now that would not have bothered me if not for the fact that when I was on the phone with him he was talking to another clerk about the mesurements so I know he was not there alone and excuse me am I not a customer? I work in customer service and I would get reemed if I treated our customers at work in such a way. At first I liked this place it seemed homely and friendly but I was let down greatly. They will never see me again or deal with any of my friends / co-workers / fellow home owners and neighbors. Please do your self a favor don't waste your time here and don't reward this kind of rudeness and unprofessional behavor in our commiunty. more
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Owner Message

  • We are your locally owned hardware store providing you with the expert advice and products you need for a great shopping experience. * Electrical & Lighting Supplies<br />* Plumbing Tools & Repair Parts<br />* Hand & Power Tools<br />* Lawn & Garden...

Additional information

  • Hours:

    Mon. - Fri. 7am - 6pm;Sat. 7:30am - 5:30pm;Sun. 9am - 5pm
  • Payments:

    Visa, Master Card, Discover, American Express

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