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Brook Meadow Village - Austin, TX - Reviews page 1 - Judysbook

Brook Meadow Village

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10300 Golden Meadow
Austin, TX 78758
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(866) 930-7146
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they showed me my apart b4 it was ready the place was really jaked up i was told carpet would be replaced when i came 2 move in they was still in cleaning and maint. was still wor...

Bad exp. in Brook Meadow really think bout signin a lease 9/24/2011

they showed me my apart b4 it was ready the place was really jaked up i was told carpet would be replaced when i came 2 move in they was still in cleaning and maint. was still workin on apart carpet still in and said carpet man was comin to clean it he said all will come back (spots) burners /oven not workin fire place dirty cabinets dirty walls was orange and not painted correctly still not as i write review now fire place screen still not replaced guest bdrm closet door off track master bdrm tube not workin lot of other things still not work o and dont me 4get the a/c bill was $300 this mth kept tellin and tellin them somethings wrong wit a/c no1 did anything Austin Energys comin out on the 9.30.11 to check it out now a wk/half a manag. co. took over i told them bout apart i was not happy still nothings been done no1 has come 2 do anything yet more

Horrible experiance 5/11/2007

They turned down letting me sign my lease and get an extra 3 days rent and made me move on Monday instead of the Friday before, because the Manager said ""it wasn't her department"", then Monday Morning they told me that I couldn't get the keys until after 3p.m. because they didn't have the room ready. They misspelled my name on the lease! Once I got into the place I found holes in the walls, Broken light bulbs, drawings on the wall in the bathroom, cokroaches all over the place. I called maintanice to check on a high pitch squeal I had been hearing coming from the walls... not only did they not call me to tell me that they couldn't figure that out, but decided to replace some window blinds, using a personal pocket knife of mine, that was left on the coffee table (I found it open beside my bed when I came home) and left the trash in my kitchen for me to clean up. When I went to management the next morning to talk about it, they made excusses that didn't make sense. Talking about how a maintance request takes a day to put in... what does that have to do with them not fixing the problem I called about, and leaving trash in the apartment, and using my personal belinging to do the job? The management team that this establishment has no goal in making a living experance at this place a good one, they are taking whatever money they can, when they can. I wish I hadn't waited until the last minute to find a place. That was the only reason I came to this end. Cons: terrible management, terrible maintance more
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    North Austin Civic Association

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