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Brink Property Management - Bellevue, WA - Reviews page 1 - Judysbook

Brink Property Management

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11555 SE 8th St 130
Bellevue, WA 98004
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(425) 458-4848
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Reviews

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Best

Syndie D. has been such a pleasure to work with. She has done an awesome job with our rentals and is so prompt in dealing with our and our tennants' requests. This has been appr...

Worst

I wish I have saw these comments seriously before take brink property's service. My lesson is they retain my property for almost two month without any progress, and I finally pay ...

unprofessional & terrible service 2/5/2014

I wish I have saw these comments seriously before take brink property's service. My lesson is they retain my property for almost two month without any progress, and I finally pay ~$1000(half month rent) to terminate the service. Based on my recent experience with them, I definitely won't recommend them to any of my friend with the following reasons: 1) Even for a 20mins check up, they always set the appointments 7 days later; 2) After I fixed all issues they pointed out in initial check, they raised some new issues which could be fixed together with previous issues. All the extra work increased my time cost and real expense, also give me the feeling they did not seriously care their customers; 3) when check the property, they are very picky, even very minor issues, like small tint on carpet, they asked to fix. If you hire cleaning company by yourself, most likely they will ask to re-do cleaning. So the only option is to use cleaning company they recommend, and of course, the price is higher; 4) No professional strategy on the rental, after one & half month on the market, what they can do is to keep asking me to lower down the monthly rent even bellow the fair market price; After retain my property for almost 2 months without any progress, I really get tired to work with them. I found tenant by myself with the same price they listed in ad, and I paid half month rent as termination fee to fire them even they did not help me anywhere & any place. there are two things they did fairly well, those are the main reasons why I decided to use their service at the beginning: 1) they respond the email very quickly, even the real appointment is slow; 2) for every half a month they send ad click summary of your property to your email, like how many people click the advertisement link, how many inquire and how many check the property. In short, they gave the professional impression at the beginning but their service is far from professional. I won't recommend them to any of my friend. more

Terrible and unresponsive! 8/28/2013

Try getting one of them to answer an email or respond to a tenant's concern. It's ridiculous. They collect the rent, and that's about it. Their customer service is very disappointing, and they rotate their "property managers" from property-to-property like produce. Ugh! more

Good luck if you are a tenant 5/2/2013

be careful if you are a tenant they will want to charge for additional cleaning and everything else at the end and they don't care for you while renting the property more

Highly Recommend 2/28/2013

Syndie D. has been such a pleasure to work with. She has done an awesome job with our rentals and is so prompt in dealing with our and our tennants' requests. This has been appreciated more than ever now that we live out of state. I highly recommend Brink & Syndie in particular. Thanks! more

Wow Brinksmanship really took some time to post fake reviews!! 11/28/2012

Brinksmanship took over a property I was at. We later moved in to our home and they tried to tell me I had a two year lease!! Then gave us back our full deposit only to demand we pay for carpet cleaning 3 months later. I put them off and the bill dropped by $80.00. Such a bunch of scum bags so glad I don't have to deal with lazy property managers. Really never had a good one the whole time I've been in seattle but these guys take the cake!! more

Terrible management company, with many false reviews. 9/29/2012

I have never experienced such terrible communication from a management company, plus the fact that to get them to follow through on repairs or anything is near impossible. I wonder if the Home Owners they are managing for know how terrible they are as a company. I have been waiting months for repairs to be completed. Even my requests go unanswered. I am not the type of tenant that asks too much, I would rather not have to communicate with property management at all, but with Brink you will have to spend so much time riding them to get anything done(if it even gets done). Also be very careful when you do a move in with Brink, as they will try to rent a place when it hasn't even been cleaned or maintained in years. more

Good to deal with... 8/9/2011

Good to deal with... more

Thank you and your staff for your efficient services. 8/4/2011

Thank you and your staff for your efficient services. more

Shame On You Brink (Especially For Making Your Own Reviews!) 7/30/2011

If you do a quick google search, you will notice a few review sites for Brink Property Management. Click on all of them and compare reviews. The 5 star reviews are made by Brink themselves. The one stars are from real people. You will see the same phrases used over and over "Stress free, I know my property is well taken care of!" All of this is to disguise the fact that have poor customer service and spend more time on the computer making fake reviews than actually returning phone calls from current and prospective renters. Please do your research before you choose them for your property management or for renting. They are lazy and lack basic communication skills. more

Stress free 7/29/2011

Stress free. I know my place is being taken care of. more

Service has been excellent. 7/25/2011

Service has been excellent. more

Professional 7/22/2011

I find Brinks to be very professional and easy to work with. My only complaint is occasionally it takes longer than 24 hours for a response to questions I submit via email or voice message. more

the BEST 7/18/2011

I and my family have used Brink Property Mgt company for years - the BEST. more

Impressed 7/13/2011

I´m so very impressed with you and the Brink service. more

service has been excellent 7/7/2011

In many respects the service has been excellent. There did occur some lapses during 2010. more

Good so far 6/30/2011

Good so far. Everytime I have contacted Brink I have received a follow up. I am looking forward to the 6 month walk through of the house, and a positive report back. more

Lucky to have found you 6/22/2011

I can't begin to tell you how much Karen and I appreciate the work you have done and do for us. You have taken a HUGE piece off of our plate and done it with professionalism and caring of our unit and sensitivity to our requests. We consider ourselves very lucky to have found you. We appreciate this more than you know. more

Great Service 6/16/2011

I'm a property owner who's used Brink to manage my rental since 2003. I think they provide great service for the money. I know I can count on them to handle the tenant's needs quickly and efficiently. more

It has made renting my property pain free. 6/9/2011

It has made renting my property pain free. more

great attention to detail 6/6/2011

I'm not sure if we've thanked you recently for all the work that's been done around here. ... Many thanks for your great attention to detail. more
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Additional information

  • Hours:

    Mon-Fri 9am-5pm
  • Neighborhoods:

    West Bellevue

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