I purchased my Honda from my boss's wife so I cannot comment too much on the salespeople. However, I can say that the service dept is the best. My brakes lasted 50,000 miles and I thought for sure I needed new brakes. But he said I could go another 3,000 or so miles. I was impressed that they did not try to sell me something I did not need. I always brought my car in here - even for oil changes - because of the great service. Also, the service waiting area is great because you can bring your laptop and plug into the internet and conduct business as usual.