We had a nurse come out to our house from Bridge Home Health Care to show us how to set a feeding pump up because my son has a feeding tube. Well she was to be at our house at 8pm, she finally showed up at 9:15pm. She had no idea how to set the pump so it would work. She screwed with it until 10pm then she left. After she left my husband and I figured it out in 10 minutes. You should send someone to do a job that they have no idea how to do. What a waste of time and money!!