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Braselton Homes Inc - Corpus Christi, TX - Reviews page 1 - Judysbook

Braselton Homes Inc

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5337 Yorktown Blvd Ste 10d
Corpus Christi, TX 78413
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(361) 991-4710
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Reviews

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( 5 )

Best

I've look at many homes in the area and decided to build with Braselton Homes. You should see these homes, they're gorgeous. One of the best parts about there homes is that there ...

Worst

I've been in my home six mths and I have cracks and walls separating in whole house. Warranty inspector coming Oct 10 2014. I had foundation inspector come and was told foundation...

cracks and walls separating 9/26/2014

I've been in my home six mths and I have cracks and walls separating in whole house. Warranty inspector coming Oct 10 2014. I had foundation inspector come and was told foundation in middle is sinking. Does this sound familiar to anyone. more

Highly Unprofessional Warranty Department 5/28/2014

We bought a Braselton Home recently and just one month in the house we started having problems. Cracks developed in the walls, base boards warped, doors got stuck due to shifting or poor framing and there were multiple areas that needed re-caulking and there has been many other problems. As if this was not bad enough to experience in a NEW home we have also had to deal with the shotty warranty department who has been extremely unprofessional and rude. The warranty manager has gone back on his word multiple times, he constantly tries to place fault with the home owners, he doesn't follow through with commitments he promised and he has a temper. The warranty work is often poorly done and in our experience we have had to submit new warranty claims to repair the shotty work that was previously done by the warranty workers. This is just the tip of the iceberg. The other and more costly problem is us having to take time off work over and over again because they miss their scheduled appointments, they fail to bring all the necessary material needed to perform the warranty repair even after they had sent an inspector weeks prior to annotate what is needed to do the work and they force you to work around their schedule even after they failed to miss the original scheduled appointments which of course leads to more lost time and pay for leaving work to meet THEIR schedule. This has been our experience but it is not exclusive to us. Our neighbors (Yes, I said neighbors as in multiple neighbors) have been going through the SAME problems and struggles with Braselton's warranty department not only in our subdivision but I know of other customers in other subdivisions who have and continue to have similar issues as we have gone through. When we have tried to contact Fred Braselton who is the father and founder we get redirected to Bart. more

Great customer care till you get the keys 8/3/2012

The attention and communication Braselton Homes gave us was phenomenal...... Till they handed us the keys. I have been dealing with home warranty issues since December 2011 and it is now August 2012. DAN RAMIREZ who is Braseltons warranty supervisor and the guy that seems to call all the shots for Braselton has the worst business and work ethic I have even encountered. He will not answer your calls or emails. I have taken the equivalent of 3 weeks off of work in the past 7 months to deal with warranty issues. Dan failed to show up to three of these appointments he made with me and had no issues rescheduling with me while ignoring my complaints and comments that I could not afford to miss anymore work.My problems started with a leaky roof that I had to make temp. Repairs to myself due to them not having anyone available for 2 weeks (3 storms passed though during these three weeks) I am down to Sheetrock repairs, and other misc. issues around the house. It's been 7 months of this! more

Braselton Homes fan! 6/24/2011

I've look at many homes in the area and decided to build with Braselton Homes. You should see these homes, they're gorgeous. One of the best parts about there homes is that there really energy star homes. The salesmen have been very helpful with every aspect of the process because I'm a first time home buyer and didn't know how hard it would be to buy. I can't wait to move in...very excited! more

Select a different builder 9/25/2009

Our house was not built to the same fit and finish as their model home. Made us live to the contract they did not follow. The interior decorator wanted us to select our choices. When we wanted different colors we had to pay up front. We selected a tile but they failed to order it until it was time to install and then it was not available. We purchased upgrades and they were not as presented, to include cabinets we were told was solid wood, they are laminate. During construction we were told fit and finish problems would be fixed during warranty. Now warranty is telling us the problems are not big enough to fix. Our driveway is so thin that I can't park my truck in the garage. Tried to talk to management, but received what we consider a blow off letter. Bill themselves as a premier builder. WE DO NOT AGREE. Run, do not walk to a more professional builder! more

Buying my 2nd Braselton Homes 11/15/2008

I was so pleased with the Braselton Home I bought 3 years ago that I am now buying my second larger Braselton and will be moving into it soon. Can't wait. more

Homebuilders with poor workmanship and customer service 8/10/2005

Three years ago, my parents were so excited to have enough money saved after 30 years of scrimping and saving for a brand new, custom-built home. After looking at literally dozens of model homes with several different home builders in town, my mom had her heart set on a particular configuration of a Braselton home. Braselton homes look really nice from the outside, but inside, their lack of attention to detail and primary goal of saving money leaves the customer with the short end of the stick. The one-year so called "home warranty" comes with a multitude of caveats. When you do finally get someone to respond to a call about a repair, they make you wait so long, you might as well fix it yourself! I would say save yourself the headache and turn to a private homebuilder, rather than one of the bigger companies. more
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Additional information

  • Hours:

    Mon-Fri 8am-5pm
  • Neighborhoods:

    South Side

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