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Boulevard Animal Hospital Inc - Richmond, VA - Reviews page 1 - Judysbook

Boulevard Animal Hospital Inc

1 E Belt Blvd
Richmond, VA 23224
(804) 767-7418
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Rating is for Dr Bayer NOT BAH Dr Bayer left BAH in 2005; Dr Hutcheson left Nov 2011 You can reach DR Bayer at 804-218-0230


I went to someone at the animal hospital because my cat had a very red eye when I woke up and it was very close to my home. I was not acknowledged for at least 10 minutes when I w...

Dr Bayer DVM left here is how to find him 11/30/2011

Rating is for Dr Bayer NOT BAH Dr Bayer left BAH in 2005; Dr Hutcheson left Nov 2011 You can reach DR Bayer at 804-218-0230 more

Bad first impression 9/12/2011

I went to someone at the animal hospital because my cat had a very red eye when I woke up and it was very close to my home. I was not acknowledged for at least 10 minutes when I walked in, I work in customer service so I am aware if people are busy and respectful of that, no one was on the phone and there was only one person in the waiting area. No one even said we will be right with you. when someone finally spoke, they were rude and when finally someone asked what they could do for me they were not even close to helpful and no compassion whatsoever. I never spoke to the vet because I wouldn't want to go through those people again. Found another vet where they have great people in the front and back. more

Uncompassionate 8/17/2009

I made an appointment at BAH (closest vet to my house), whereupon, I explained my cats symptoms cough/sneeze which she exhibited at the appt as well as drooling and panting lethargy, distress calls while urinating, and regurgitation. He diagnosed her as having a URI (w/o considering other factors such as possible toxicity after being told that she was an outdoor/indoor cat) he gave us a script for an antibiotic and sent us on our way. After a few days of administering the antibiotic and no improvement I called the vet on a Sat. The receptionist told me they were closing soon and to finish up the round of antibiotics and call in a couple of days. Cons: everything more

good outpatient animal/vet clinic 7/15/2008

I have taken my two dogs to this vet clinic for about two years. I have found the vets to be informative and patient. The atmosphere is informal, relaxed, and low fancy surroundings, but everything seems to work. My only comment is that some of the receptionists are sub par in terms of attention to detail....I have had to make sure that certain things are noted in terms of the final bill once in a while. Occassionally a receptionist is not as friendly as one would hope, given an animal clinic. Basically, though, the care seems reasonable, as are the bills! more

??? 4/8/2008

My family & I have been taking our pets to Dr. Gray for over 30 years!!!! I would go no where else and highly recommend him to everyone I know who has pets - as for compassion, you will find no vet more compassionate than Dr. Gray - he and his staff have seen me through some very stressful situations with my pets - Dr. Gray even made a donation to VA Tech veterinarian school in my pet's name when she passed - I just got off the phone with the receptionist (must be new if previous accounts are correct) and she was VERY accommodating - made me an appointment with Dr. Gray this afternoon - no problems here!!!! Hope folks who wrote previous bad comments give them another try - they are truely worth it! Pros: Great Staff, EXCELLENT Vet, very accommodating (did I mention) EXCELLENT Vet!!!! more

Didn't care for the service. 10/30/2007

The result of my visit with Boulevard Animal Hospital was a dead puppy. Don?t get me wrong I don?t blame BAH for what happen to my little Xavier, they just didn?t help in the situation like professional animal hospitals I?ve been too in the past. My Xavier was diagnosed with Parvovirus which is deadly for puppies anyway. The reason I am so displeased with there service is because they were not informative enough. I was given Three choices of treatment which were take him home and see if he makes it, pay $250 and do an out patient treatment in which I take him home and give the meds to treat the virus, or give a $400 deposit and hospitalize him at $100 dollars a day. When I asked what would be the difference between the out patient and hospitalization I was told ?there is no difference besides the fact they would give him IV directly into his vain were I would be administering the IV into his skin.? ?Beside he would probably do better at home where he would be more comfortable? So I took him home, and 22 hours later he was dead. After doing some research on my own about the virus I find out what they told me was untrue. There is A VERY BIG DIFFRENCE IN WHAT IS DONE IN THE HOSPITAL FOR PARVOVIRUS VERUS OUT PATINET. They failed to tell me things which might have helped in my decision making like most pups die within 72 hours of visible symptoms. As strong as the virus was in my Xavier there actually would be a slim chance of survival at home. In the hospital they give med intravenously where I was giving him pills which take longer to get into the system, and with this virus TIME IS EVERYTHING, which they failed to inform me. When I saw him getting worse I called back to BAH and informed them because of the $250 I spent the day before all I had was $300 at the time and could something be worked out for the additional $100 to get him admitted and I was coldly told no I have to have the entire amount. That was the first and last visit to BAH. Cons: No passion or compassion more

Lousy Receptionist 8/14/2007

I will agree with the previous reviewer Dr. Gray is a great Vet! more


My husband has been taking his pets to Dr. Gray for 15+ years when we married, I have been taking our pets to him for almost 20 years. He reseaches what he recommends, he is kind and compassionate. He gives good advice for parents/owners as well as pets. He is the best verterinarian I have ever taken my pets to. Has good contacts in his field, such as the N.C. State Veterinary Hospital. This is extremely important. Pros: Informed, up to date, Run tests,no guessing, Compassionate more
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Boulevard Animal Hospital Inc

Additional information

  • Hours:

    Mon. - Fri. 9am - 7pm;Sat. 8am - 2pm;Sun. CLOSED
  • Neighborhoods:

    South Richmond, Belt Center

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