I was having trouble with my brakes on my Dodge Dakota and decided to try Boubin. I had never been before and as always with a new repair shop was a bit apprehensive. They were great. They took my truck and diagnosed/repaired it in a timely manner. They called to make sure and go over the details of the repairs before they fixed them. They also offered me different choices in the grade of parts. They didnt just quote me one price. The had a few prices, grades in product to choose from. The gentleman helping me upfront was very patient and friendly.