My hair is falling out by the handful ever since I went there! The girl (Ashley?) was rude, confrontational when I corrected her (while she burned my hair with a blow dryer) and I asked to call the manager who had just left, she told me to leave! She had no control over the hair, wasn't done drying one strand before she tried to deal with an other. Dried my hair like I was a dog at a groomer. Had to ask her to wash my hair again since there was still conditioner and residue. Not professional at all!