Our 2 families went in April 2007. What an awful place. Filthy bathrooms. Nasty sullen clerks. Terrible guides. DO NOT WASTE YOUR MONEY! We had tickets for airboat rides and safari ride. Safari ride was out of order. The clerks were NOT helpful and were rude. Would not give much info until pressed and would only give refund after we wrote company and then it was mailed to us. Then we took the airboat ride and our guide was completely bored and BORING. The man did not give any info. He hardly said 10 words the whole 30 min. He acted totally bored and as if we were bothering him. Terrible service. Then tried to use the bathroom after the ride and it was filthy and toilet was plugged up. 2 front desk clerks did not seem to be suprised or care about that either. If you are considering this attraction, DONT DO IT!
Cons: Service, Staff, Guides, Bathroom