Repairman lacks the experience to fix problem with AC/heat pump. The Amana brand heat pump was installed by them. Problems existed from initial installation. We were sold a unit as specified on contract as a 16 SEER. Later, we found out that the unit is a 15 SEER. Also, initial contract specified the unit as an Amanda brand AC unit. The repairman continued to tell us the unit is functioning OK, even though it was making a loud and unusual sound. After 18 months since installation, the unit stopped - no AC and no heat. For more than three weeks, repairman failed to respond. We tried to be fair, but we realized it it time to move on to another repair company.
Pros: Thumbs down
Cons: Do not trust.