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Bob's Appliance Svc - Seattle, WA - Reviews page 1 - Judysbook

Bob's Appliance Svc

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2118 30th Ave S
Seattle, WA 98144
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(206) 325-4141
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Main categories:

Appliance Repair

Related categories:

Home & Garden , Appliances

Reviews

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( 3 )

Best

We have been using Bob for years. He is kind, professional, honest, etc. We recently moved from Seattle, but still have rental property there. We know that if our tenants have ...

Worst

We called to schedule an appointment for 11/11. The lady we spoke to never gave us an appointment time, so we called and left a message on 11/10 asking them to call us back with a...

Bob is the BEST! 8/30/2011

We have been using Bob for years. He is kind, professional, honest, etc. We recently moved from Seattle, but still have rental property there. We know that if our tenants have an issue with an appliance, Bob will give us an honest opinion and treat our tenants professionally. We never have to worry when we call Bob!! more

Bob's is the only place you need to call 8/23/2011

If you need an appliance repaired, you MUST call Bob's Appliance Service. Our dryer has been working terribly for a week now. I called Bob's yesterday, left a message, and he called me back a few hours later to let me know he could take a look at the dryer today and would call me between 7:30 and 8:00am to confirm a time. He gave me call this morning as he said he would, and showed up on time. Once he arrived, he diagnosed the problem, made the repair, and now our dryer sounds good as new. He really is as nice and professional as other reviewers have written. It can be difficult to decide what repair service to call when you have no idea how an appliance might work. I made several calls to repair services yesterday -- one sounded really shady, one blew me off and told me I should buy a new dryer, one never called me back, and then there was Bob! Don't waste your time making those other calls. Just call Bob's! more

Exceptional Service from Bob 1/19/2010

When my refrigerator suddenly broke down, I knew that Bob's Appliance Service was the best place to contact for quick, dependable, reliable service. I called Bob's office on Monday and was told he would contact me between 7:30 and 8:00am on Tuesday. And just like clockwork, he did contact me at that time and arrived around 9:30am that day as he promised. He knew exactly what the problem was and proceeded to fix it. He was courteous, professional, and personable. I would highly recommend Bob for any appliance repair work. He's been in business for some 35 years and really knows what he's doing and is straightforward about what the costs are and alternatives. I will call on Bob whenever another appliance goes beserk! Thanks Bob! Pros: Reliable, Reasonable, and Resourceful Cons: No complaints more

Terrible 11/19/2009

We called to schedule an appointment for 11/11. The lady we spoke to never gave us an appointment time, so we called and left a message on 11/10 asking them to call us back with an appointment time as soon as they could so we can plan other things. Bob calls us back the morning of 11/11, saying our name is not on his book. But he offers to come to our house that day between 3 p.m. and 5 p.m., and promises to call us when he leaves the previous location. He never called, and was a no show. Ridiculous. more

Flaked On me at the last minute leaving me in a lurch 6/20/2009

This vendor flaked on the job last minute leaving me in a lurch. I work 6 days week with very long inflexible hours so when bob told me he would be available on my day off after 3, i booked him to come . i rearranged my schedule and was home ready and waiting by 3 PM. at about 3:30 i checked my message and to my horror, their was bob telling me that he decided to call first and since i didn't pick up my cell (i didn't hear it and he never told me to expect a call), he concluded i wasn't home. i called bob back within less than 5 min (per time on my cell) of the message on the cell # heleft me but bob never picked up...nor the next 4 times i called him on his cell and work phone every few minutes. when i finally reached him on the 5th try he told me his ""truck was locked for the day"" and he refused to open it and come out. not only wasn't he apologetic, he hung up the phone when i told him i was going to post my experience on yelp. now that's its late afternoon on a sat, no chance of getting another vendor out so bob's flakiness means i won't be getting anybody until my next day off. bob--if you don't want to make good on a job, don't take it. i would have been more than happy to have called the next vendor on my list, but assumed when you said you were coming you meant it. Cons: No Showed more

Great, honest, old fashioned service. 2/7/2009

Pros: Honest, great service Cons: No website more

Reasonable and Responsive 11/29/2008

I was having trouble with my dryer leaving brown marks on my clothing and making a weird noise. I called the company that manufacturer my stackable washer and dryer, who referred me to Bob's Appliance Service. He called me back the next day and set up an appointment that was convenient for me. He was on time, courteous, and professional. I felt the service was great and reasonably priced. Pros: Reasonable, Accomodating, Friendly, and Professional more

BEWARE! Quick Service but he REFUSED to fix his FAULTY and UNACCEPTABLE work. 10/6/2008

I called Bob's because I believe in giving my money to small businesses. He came out and repaired my washing machine which is just over a year old. The bill came to just under $400. Problem solved. . .so I thought. Just three weeks later the same problem arose. After 3 calls and being told several times that Bob had no idea who I was, I finally spoke with him in person and said he would call to schedule a house call. When I returned his 730am call he was very upset with me for ""not answering and wasting his time"". After managing to drag this out past his 30 day guarantee, Bob told me to ""find someone else because his work is out of warranty."" I was blown away!! When I tried to reason with him and asked why he wouldn't stand behind his work he hung up on me. Pros: Did quick work initially. Friendly once face to face Cons: The review says it all more

Highly recommend! 10/29/2007

I had assumed that my old washer was on its last legs and would need to buy a new one. Turned out, it was just a hose that needed re-secured. The repairman was very polite and clearly knew what he was doing. Considering the trip charge (if he hadn?t been able to fix it) was almost $60, the final bill of $90 was very reasonable. more

HORRIBLE SERVICE, VERY EXPENSIVE, RUDE 12/27/2006

DO NOT CALL THEM!!! Cons: didn't show up, overcharged, rude, better options out there more

Excellent, Fast, Responsive Help 8/29/2006

I have nothing but R A V E S for Bob. My clothes washer broke and I had no idea what was wrong or how much it was going to cost. When I talked to Bob, I knew instantly that he was an honest man with a good sense of humor. Bob has a great spirit, and I hope more people get to benefit from his hard, professional work (and his jokes). Pros: He works for himself, using his name. His standards of quality are very high. Cons: None. Hire him, already! more
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Additional information

  • Neighborhoods:

    Ranier Valley, Mt. Baker

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