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Bmw of Houston North - Houston, TX - Reviews page 1 - Judysbook

Bmw of Houston North

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17730 North Fwy
Houston, TX 77090
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(281) 775-4400
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Reviews

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Best

I have bought numerous cars from Martin Cohen and have NEVER dealt with issues like you are stating above. He is a 100% straight shooter and does not play games in my book. It sad...

Worst

BMW of North HOuston and Martin Cohen, their used car salesman totally took advantage of me on my first car purchase. I did 2 full days of research trying to find the perfect car ...

Beamermom 11/23/2011

I have bought numerous cars from Martin Cohen and have NEVER dealt with issues like you are stating above. He is a 100% straight shooter and does not play games in my book. It saddens me to see that someone could take one bad experience and put it all out there on the Internet. more

Terrible Exp!!!!! 12/12/2010

BMW of North HOuston and Martin Cohen, their used car salesman totally took advantage of me on my first car purchase. I did 2 full days of research trying to find the perfect car fo my soon to be 16 yr old daughter. I am from CT but staying in Tx for several months and thought I could buy her car here so I will have a car of my own while in Tx (CT laws are different so she can't technically drive alone until 4 mo after her b-day). My husband told me to go find a car, wow, this would be the first time I have ever done anything on my own, I was so nervous about it. I did a lot of research and found the perfect car and spoke w/ Martin on the phone, I did the paperwork, told him I wanted it, and then tried to figure out how I would get to Houston to get the car (I am in New Braunfels and car less), he said they could deliver it. Then he said they couldnt but I could fly to Houston to get it. So I called the next day and said we need to disucss the options for delivery, that was when I was told he was in the process of selling it to someone else, probably using my interest as his sense of "urgency" to help close the deal. I called the manager Nick and he said "their policy is first come first serve." I was NEVER informed this was even a possibility, if it was why would he tell me to buy a plane ticket for 2 days later?! Now they have pulled/dinged my credit, sold the car I was approved for and offered to pay deposit on out from under me, my daughter will be visiting me for 1 week and I wanted to suprise her with the car Friday, but I now have to start all over with the buying process. I would expect this from a low rent car dealership, but not from a luxury car dealership! We have always bought from Lexus and had AMAZING service, same thing with Land Rover (and they held the car till we got there to sign). I am shocked at how Martin and his co-workers handled this deal, and with my husband 1200 miles away I felt extremely taken advantage of. I will NEVER buy a BMW again in my life! DO NOT GO TO THIS DEALERSHIP! more

Typical Car Dealer 8/16/2005

BMW of North Houston is your typical car dealer. If you like BMWs you will not be upset here. They have tons of cars to choose from and can offer you a high level of service if they are in the mood. They will go outside the dealership to find you are car if they do not have one on the lot. It is not a bad place at all. more
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