JavaScript is not enabled.
Bluewave Car Wash - Los Angeles, CA - Reviews page 1 - Judysbook

Bluewave Car Wash

Claim
marker
11602 Santa Monica Blvd
Los Angeles, CA 90025
marker
(310) 826-3529
Incorrect info? Correct your listing

Main categories:

Car Wash

Related categories:

Automotive

Reviews

( 1 )
( 4 )
( 0 )
( 8 )
( 42 )

Best

I agree this place is a freaking scam stay away!

Worst

Blue Wave at Westwood and Santa Monica was a okay car wash. They are at a reasonable price in the west side if you have a coupon and they do a quick and quite decent job most of t...

do not come here 8/10/2011

I agree this place is a freaking scam stay away! more

PLEASE DO NOT BRING YOUR CAR HERE UNDER ANY CONDITION! 7/29/2011

PLEASE DO NOT BRING YOUR CAR HERE UNDER ANY CONDITION, UNLESS FOR SOME REASON FOR THE PRICE OF A CAR WASH YOU DESIRE A VEHICLE AS UNCLEAN AS WHEN YOU BROUGHT IT IN BUT NOW GIFTED WITH NEW HORRIFIC DAMAGES! I brought my car in July 29 2010 to get a basic wash. Not only did they not wash my vehicle properly (my car had sap on it and they refused to wash it off the vehicle at all), they banged my windshield wipers so hard that the glass of my windshield CRACKED IN HALF. The entire windshield underneath the wipers is cracked horizontally from left to right. When I notified the supervisor of this, his response was to tell me I had done it myself and not noticed it. Hardly. more

AWFUL!! 7/13/2011

I took my new car in to get washed and waxed. When I picked it up there were scratches along the side of the door and the back of the car (I noticed that the rags they were using had been on the ground and think that little rocks on the rags may have been the culprit). When I asked about it they pretended they had no idea what I was talking about and denied it. After leaving I also noticed that my floor mats were missing. I came back in to speak with the manager, who refused to look me in the eye and vehemently denied everything. I then spent 2 months attempting to get the owner on the phone. I spoke with the same receptionist numerous times and was never able to get in touch with anyone who could help deal with the issue. The damage they caused will cost me a new paint job and floor mats. Go elsewhere, these guys are horrible! more

terrible experience 7/31/2010

i live near bluewave and so i've used it quite a bit. but no more. the last time i was there was truly a terrible experience, far beyond the others. they messed up my gps system and had no regard for the problem or me. when the manager was called i thought i'd at least have a little regard, but not so. the previous visit my ipod headphones were stolen, this time the damage was far worse and they took no responsibility. do not use this car wash! more

terrible experience 7/31/2010

i live near bluewave and so i've used it quite a bit. but no more. the last time i was there was truly a terrible experience, far beyond the others. they messed up my gps system and had no regard for the problem or me. when the manager was called i thought i'd at least have a little regard, but not so. the previous visit my ipod headphones were stolen, this time the damage was far worse and they took no responsibility. do not use this car wash! more

Theives at this car wash. 9/21/2009

I went to this car wash, the car wash was ok. Gave the guy 5.00 tip. When I got home, I found that 10.00 worth of quarters were gone. Whoever lifted the quarters did not even leave one. When I called to speak with the ""manager"" he almost implied that I could be wrong. I am POSITIVE the quarters were stolen from this car wash. When I looked on the internet to find the phone number, I saw that many people have had problems with theft from this car wash.. For shame. Cons: Sticky fingers more

Theives at this car wash. 9/20/2009

I went to this car wash, the car wash was ok. Gave the guy 5.00 tip. When I got home, I found that 10.00 worth of quarters were gone. Whoever lifted the quarters did not even leave one. When I called to speak with the "manager" he almost implied that I could be wrong. I am POSITIVE the quarters were stolen from this car wash. When I looked on the internet to find the phone number, I saw that many people have had problems with theft from this car wash.. For shame. Cons: Sticky fingers more

Stole my hair pin! 8/4/2009

The car wash is average, but only thing I don't understand why would he need to take my pink flower hair pin! If you go there, make sure you have nothing in your car! Pros: coupon more

Stole my hair pin! 8/3/2009

The car wash is average, but only thing I don't understand why would he need to take my pink flower hair pin! If you go there, make sure you have nothing in your car! Pros: coupon more

What a scam!! Horrible! 12/30/2008

This is the WORST car wash EVER. a year ago i had som electronics stolen from my car, and the company denied it; then a few months ago, my mom went there - against my advice - for a detailing service, and they took the paint off the car! Then denied it, of course... don't take your car here!! Go to the Wilshire West car wash at 2320 Wilshire in santa monica, it's SO MUCH BETTER Pros: none!! Cons: everything!! cheaters, liars, thieves more

What a scam!! Horrible! 12/29/2008

This is the WORST car wash EVER. a year ago i had som electronics stolen from my car, and the company denied it; then a few months ago, my mom went there - against my advice - for a detailing service, and they took the paint off the car! Then denied it, of course... don't take your car here!! Go to the Wilshire West car wash at 2320 Wilshire in santa monica, it's SO MUCH BETTER Pros: none!! Cons: everything!! cheaters, liars, thieves more

AVOID THiS CAR WASH EVEN IF YOU HAVE TO DRIVE A LITTLE FARTHER 12/26/2008

Steer clear of this place. Even if you have to drive for a while. The only reason I went back is because I got lazy and bought a ten-pack of washes there. What a mistake!\r \r 1. The quality of the wash is poor. They don't vacuum well. I actually saw the guys toss the end of the host into my car, shake it around and that was it for the vacuum job. \r \r 2. They are reckless. I close the windows on my car always. One of the guys did not close the tail gate of my car completely and the inside got flooded. Also, when pulling my car from the wash tunnel to the drying area, they ran over the guide rail - thankfully my car has a high clearance.\r \r 3. The wash quality is poor. My car simply came out dirty.\r \r 4. I always have to ask for a towel to finish the job they don't do. I'm not talking about being a nit-picky customer - I'm talking about the basics of drying the car so there are no water spots or remains of soap, vacuuming in the most basic of quality, and getting the soot off the wheels.\r \r To top this all off (and I have not listed all my gripes against them), when I complain, they give me the run around regarding who the manager is (e.g. pointing me to five different guys, none who are the manager and then telling me the manager is back and when I go to the back, telling me he is in front, and when I go front telling me he is hanging out having a smoke behind the wash tunnel). The manager is actually the older gray haired guy, whose name is Juan . It's easy to tell who he is - he is the one who does not look at you when you talk to him, does not give a damn about you, about the workers, about the fact they scuffed your car, about your rain check, about you cleaning your own car nor about where the guy disappeared with your keys 10 minutes ago - but mostly he does not give a damn about you.\r \r Finally, this car wash was busted for breaking minimum wage laws. Look up up in the LA Times, March 23, 2008, Local News Section. Pros: close to my house Cons: everything from the horrible service and wash to the over priced merchandise more

AVOID THiS CAR WASH EVEN IF YOU HAVE TO DRIVE A LITTLE FARTHER 12/25/2008

Steer clear of this place. Even if you have to drive for a while. The only reason I went back is because I got lazy and bought a ten-pack of washes there. What a mistake! 1. The quality of the wash is poor. They don't vacuum well. I actually saw the guys toss the end of the host into my car, shake it around and that was it for the vacuum job. 2. They are reckless. I close the windows on my car always. One of the guys did not close the tail gate of my car completely and the inside got flooded. Also, when pulling my car from the wash tunnel to the drying area, they ran over the guide rail - thankfully my car has a high clearance. 3. The wash quality is poor. My car simply came out dirty. 4. I always have to ask for a towel to finish the job they don't do. I'm not talking about being a nit-picky customer - I'm talking about the basics of drying the car so there are no water spots or remains of soap, vacuuming in the most basic of quality, and getting the soot off the wheels. To top this all off (and I have not listed all my gripes against them), when I complain, they give me the run around regarding who the manager is (e.g. pointing me to five different guys, none who are the manager and then telling me the manager is back and when I go to the back, telling me he is in front, and when I go front telling me he is hanging out having a smoke behind the wash tunnel). The manager is actually the older gray haired guy, whose name is Juan . It's easy to tell who he is - he is the one who does not look at you when you talk to him, does not give a damn about you, about the workers, about the fact they scuffed your car, about your rain check, about you cleaning your own car nor about where the guy disappeared with your keys 10 minutes ago - but mostly he does not give a damn about you. Finally, this car wash was busted for breaking minimum wage laws. Look up up in the LA Times, March 23, 2008, Local News Section. Pros: close to my house Cons: everything from the horrible service and wash to the over priced merchandise more

CAN be a great place wash your car... 9/17/2008

Like I said in my headline, it CAN be a great place to wash your car, as long as you know how to pick the services.\r \r Before I go on, I'd like to say that this place is a HAND WASH, not a machine wash with giant bristles that will scratch your paint to nothingness, so that's an automatic plus. I detail cars (usually my own and friends) as a hobby, and I know the ins and outs of car detailing.\r \r Anyways, let's start with the basics: there's three basic washes, which are regular, super, and ultimate. They are all pretty much the same, except Super and Ultimate gives you tire dressing. The differences between Super and Ultimate are nearly zero, with the exception of ""3 Coats of Rainbow Wax"", which is a false claim since it's not a true wax, and because they only spray some crud on your car while they dry it.\r \r These basic washes are great for your everyday driver and it does the job, but I would not recommend it for your cherished and babied vehicles, as the wash isn't as thorough as it could be.\r \r For your cherished and babied vehicles, I'd recommend the VIP wash. It is $29.95 and it is a much higher quality wash. For this wash, they don't run your car through the assembly line wash like the basic washes, but rather they take it under a tent while two guys hand wash it. This wash is much more thorough, and is comparable to when I wash my own car. (Unfortunately, I don't have access to a hose right now to do that).\r \r Afterwards, you could add on a detailing job for 50 bucks (if money isn't an issue). However, (for those who aren't made of money, but still care about their car) I recommend instead JUST getting the VIP wash and then go to Kragen or Autozone and buy a microfiber cloth and a bottle of Quick Detailing spray (total cost: around 10$, and 20 minutes of your time) and detail your car yourself. \r \r It's easy: just spray and wipe.\r \r Bluewave gets the job done, and if that's what you're looking for, then this is the place to go. more

POORLY RAN BUSINESS! 9/17/2008

I'll keep this short and simply. Do not go to this establishment. Most reviews are in agreement that both Blue Wave car washes are poorly ran businesses. The majority of the staff are rude. They have no regard for personal belongings. I've witnessed them vacuum change and perform poor vacuuming. I had to redo the job myself. When my vehicle was 2 weeks old, I noticed one of them wearing jewelry while wiping the exterior of the car. Then I noticed scratches and of course they said the scratches were already there. I made the mistake for paying for a detail, which is just a alonger car wash without much difference. DO NOT GO THERE! more

POORLY RAN BUSINESS! 9/16/2008

I'll keep this short and simply. Do not go to this establishment. Most reviews are in agreement that both Blue Wave car washes are poorly ran businesses. The majority of the staff are rude. They have no regard for personal belongings. I've witnessed them vacuum change and perform poor vacuuming. I had to redo the job myself. When my vehicle was 2 weeks old, I noticed one of them wearing jewelry while wiping the exterior of the car. Then I noticed scratches and of course they said the scratches were already there. I made the mistake for paying for a detail, which is just a alonger car wash without much difference. DO NOT GO THERE! more

CAN be a great place wash your car... 9/16/2008

Like I said in my headline, it CAN be a great place to wash your car, as long as you know how to pick the services. Before I go on, I'd like to say that this place is a HAND WASH, not a machine wash with giant bristles that will scratch your paint to nothingness, so that's an automatic plus. I detail cars (usually my own and friends) as a hobby, and I know the ins and outs of car detailing. Anyways, let's start with the basics: there's three basic washes, which are regular, super, and ultimate. They are all pretty much the same, except Super and Ultimate gives you tire dressing. The differences between Super and Ultimate are nearly zero, with the exception of "3 Coats of Rainbow Wax", which is a false claim since it's not a true wax, and because they only spray some crud on your car while they dry it. These basic washes are great for your everyday driver and it does the job, but I would not recommend it for your cherished and babied vehicles, as the wash isn't as thorough as it could be. For your cherished and babied vehicles, I'd recommend the VIP wash. It is $29.95 and it is a much higher quality wash. For this wash, they don't run your car through the assembly line wash like the basic washes, but rather they take it under a tent while two guys hand wash it. This wash is much more thorough, and is comparable to when I wash my own car. (Unfortunately, I don't have access to a hose right now to do that). Afterwards, you could add on a detailing job for 50 bucks (if money isn't an issue). However, (for those who aren't made of money, but still care about their car) I recommend instead JUST getting the VIP wash and then go to Kragen or Autozone and buy a microfiber cloth and a bottle of Quick Detailing spray (total cost: around 10$, and 20 minutes of your time) and detail your car yourself. It's easy: just spray and wipe. Bluewave gets the job done, and if that's what you're looking for, then this is the place to go. more

Avoid Blue Wave at Santa Monica & Westwood 6/16/2008

I've taken my car there a few times without a problem. The last 2 occasions however disappointed me. First I ask for a detail wax. When they are finished I notice there are white stains in the interior, probably from some spray they use. When I point it out to them they say it wasn't them. They say that I must've let something splash in my car. I argue, they walk away. I make the mistake of returning the following month. This time I left a broken necklace in a cup holder. The necklace meant nothing to me so I left it in the car, but when I got the car back, it was gone! They stole the necklace! I complained out of sheer principle, they said there was nothing there. This place has dishonest management. more

Avoid Blue Wave at Santa Monica & Westwood 6/15/2008

I've taken my car there a few times without a problem. The last 2 occasions however disappointed me. First I ask for a detail wax. When they are finished I notice there are white stains in the interior, probably from some spray they use. When I point it out to them they say it wasn't them. They say that I must've let something splash in my car. I argue, they walk away. I make the mistake of returning the following month. This time I left a broken necklace in a cup holder. The necklace meant nothing to me so I left it in the car, but when I got the car back, it was gone! They stole the necklace! I complained out of sheer principle, they said there was nothing there. This place has dishonest management. more

HAD THE WORST EXPERIENCE EVER. THEY THREW VALUABLES AWAY AND DIDN'T LISTEN. Don't ever go here!!! 5/20/2008

PLEASE DO NOT GO HERE!! I HAD THE WORST experience ever today. First of all, I asked them to use some vinegar I brought them because it is one of the only solutions that neutralizes cat yurine. (My cat unfortunately went #1 in my car). I've had my car detailed (shampooed, etc.) before without bringing vinegar and their ""solution odor"" does nothing after a few days and as soon as it gets hot again the odor is right there and as strong as it was before.\r \r They signal to me they are done and I look in the back seat, and there is my vinegar bottle unopened (after asking them TWICE to two different people that they would use it and they said ""no problem"".\r \r SECONDLY, my ash tray/garbage can in the front is missing and they can't manage to find it anywhere -after searching through the disgusting huge can of trash. THIRDLY, my IPOD charger ($30) is gone, either stolen or they thought it was garbage (for some strange reason).\r \r I am SOOO disappointed and if they continue this service and people stand up and complain - they will surely go out of business. PLEASE, for your own sake, DON'T EVER GO HERE. They are idiots, they don't listen, they steal, and they didn't even clean my car very well. I paid $100 and lost all that and then some. I demanded my money back and they said no and actually laughed. I kid you not. I'm probably taking them to small claims if this doesn't get resolved by tomorrow when they open again. Ridiculous!!\r \r Melinda Pros: NONE. Cons: They steal, they don't listen, they don't DETAIL when you pay for it. They throw things away thinking they are trash. more
< Previous 1 2 3 Next >
CYBERWEEK:
50% OFF all yearly plans
Use CYBERWEEK at checkout. Expires 12/4/2016

Editorial

  • Expert interior and exterior detailing is the norm at this customer-friendly hand car wash.

  • 11/20/2006 Provided by Citysearch

Additional information

  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    West Los Angeles, West LA

Best Deals and Recommendations