Overall I had the best experience of buying a car in the past 30 (yes 30) years of my life. ALL members of this dealership were as courteous and friendly as could be. From the moment I and my husband (primary borrower) arrived on the lot we felt absolutely no pressure whatsoever. We chose a young man by the name of Joey. Courteous and very helpful, he actually made us feel at home. I must also commend him on teh help he gave in helping me with the assistance with the SYNC (which I love). So yes, OVERALL this was the best buyin experience, not only this time but ever. And know this, I have owned 1) Chrysler, 1) Pontiac 3) Chevs, 15) Nissans, and 2) Fords 1) Toyota, and in all this mix I cannot rule out my first love VW bug, of which I will always love (first car at 16). So... Here at 52 I now have a car I can put my grandkids in, the gods, the kayak, not be afraid of the snow, carry my wedding cakes to where ever, trips, Lowes/Home Depot, JUST PLAN EVERYTHING. Thank you so much.