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Blue Oval Car Rental LAX Airport - Los Angeles, CA - Reviews page 1 - Judysbook

Blue Oval Car Rental LAX Airport

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9750 Airport Blvd (Inside Four Point Hotel)
Los Angeles, CA 90045
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(310) 689-2330
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This company operates under a variety of names (suspicious?) - Nu Car Rental, Ace Car Rental, Blue Oval Car Rental DO NOT RENT FROM THEM THEY WILL TAKE YOUR MONEY After havi...

THEY WILL STEAL YOUR MONEY 9/2/2011

This company operates under a variety of names (suspicious?) - Nu Car Rental, Ace Car Rental, Blue Oval Car Rental DO NOT RENT FROM THEM THEY WILL TAKE YOUR MONEY After having the worst experience ever with this car company I came online to see how others had been treated. I am appalled to see that they have essentially pulled the same scam before. I cannot believe they are still in business. As has previously been described here, this company requires a $300 refundable deposit which they say will be reimbursed to you. After more than 3 weeks, numerous phone calls (with unhelpful, rude and indifferent employees) we have yet to receive a refund. I would encourage anyone who has been scammed by this company to complain to the Better Business Bureau. These people need to be put out of business. more

Worst Experience 7/11/2011

I had a car reserved at LAX Airport for today July 11 at 11:30am. Upon my arrival I was told that I would have to wait 30-45 min since there were no cars in that location. Nobody seems to care,no ""we are sorry for the inconvenience"", customer service non existent. Then finally I get a car at 12:30pm, no gas in the tank, dirty, sprayed with car fragrance so much, that I had to drive with open windows to get rid of the smell. I get to my destination and I realize that there is no license plate on the vehicle. I call the office and I being told to come back tomorrow once they have cars to exchange the car, when I told the lady that this is outrages ...she hangs up on me..... I am a business traveller and usually rent with Avis and Budget. Your company just confirmed to me that you get what you pay for. I have never in all my travel over the years had such a bad experience. It's almost comical, looking at all things that happen. Unfortunately , it's not funny. more

worst place to rent a car 5/10/2011

I rented a car here 2 months ago, I was told there was a $300 dollars refundable deposit when I return the car. then when I checked my credit card at home I noticed they add another $300 dollars charge to my credit card so I called the agency and without even apologize they told me wait 10 to 14 days for your money, and later 7 days they credit me back two credits for $300 dollars each, now 30 days later they charge my credit card again twice $300 dollars each a total of $600 dollars? so I called them back again and they told me now they didn't charge anything? that I was victim of fraud and call your bank. those charge are still on dispute, so do not rent a car here please go somewhere else. more

worst car rental company ever 6/9/2010

It takes ages from the airport to get there, there is only one customer service person working and I waited in line for 45 minutes to even get the keys to my car and while I was waiting other customers told me of their horrible experiences and warned me not to rent from them, but I was already there. The car was in poor shape, a hubcap was missing (which they did not put on the inspection sheet and I didn't notice because it was so late and dark and I was tired), they won't let you extend the contract without paying additional fees, you can't reach them on the phone, etc. Overall horrible experience. DON'T RENT FROM ACE Cons: poor customer service, overpriced, inflexible more

Worst Car Rental Experience Ever! Beware of scams to get you to buy insurance 8/5/2007

This is a letter I wrote to them Cons: Rude, Left us stranded when we didn't want to buy the insurance more
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