I used to go to Hollywood video only for a long time - that was until I heard about Blockbuster coming out with their online video rentals I quickly made the switch. Now I get unlimted movies for $16/month, instead of paying 16 for 3 or 4 movies!
Now I get two free video or game rentals a month with my online subscription so once a month I go into the store and rent two video games. They always have games that my kids want and you can keep them for fourteen days without any late fees.
Customer service has been great and the store is clean and organized.