The place is good. Its always clean and they have a good selection. Its smaller than some other blockbusters that im used to. The employees always look bored. I dont know if its because they have nothing to do, or if its because the place doesnt have any cool music over the intercom like they do in department stores. I have always gone there and never had any major problems. At one time, I had placed the wrong movie in their box and they called me at home to tell me about it - rather than just charging me for a lost item. Overall, good place.