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Bliss Soho - New York, NY - Reviews page 1 - Judysbook

Bliss Soho

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568 Broadway 2nd Fl (at Prince Street)
New York, NY 10022
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(877) 862-5477
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Bliss Soho - New York, NY

Reviews

( 13 )
( 9 )
( 8 )
( 9 )
( 9 )

Best

After a few bad experiences, suffering, and lots of pain I ran away from Brazilian waxes. I convinced myself that I would never find a place that made me happy and I would just h...

Worst

After all the fame about Bliss, I finally went in one Friday afternoon for their famous Triple oxygen facial. The spa is located at the second floor. Very mediocre decor, just l...

Great For a Massage...But Stay Away From The Facials 12/13/2011

I have been experiencing some breakouts recently so I booked the “no zit Sherlock” facial at the SoHo location. I have been to the spa before and have usually enjoyed my services, however as a result of the facial I was left with severe red inflamed spots covering both sides of my face from temple to cheek from the extractions. My facialist said that I would experience slight redness that would be gone in a few hours. It was not only still extremely swollen 5 hours later, but I could not even leave the house for the night because of the open red spots on my face that I was scared to cover up with make-up. The spots are so severe that I had to go to the dermatologist who prescribed a cream to help break up the dark spots that are now covering my face and require an extensive amount of makeup to cover up. I will definitely NOT be returning for this service.I have been experiencing some breakouts recently so I booked the “no zit Sherlock” facial at the SoHo location. I have been to the spa before and have usually enjoyed my services, however as a result of the facial I was left with severe red inflamed spots covering both sides of my face from temple to cheek from the extractions. My facialist said that I would experience slight redness that would be gone in a few hours. It was not only still extremely swollen 5 hours later, but I could not even leave the house for the night because of the open red spots on my face that I was scared to cover up with make-up. The spots are so severe that I had to go to the dermatologist who prescribed a cream to help break up the dark spots that are now covering my face and require an extensive amount of makeup to cover up. I will definitely NOT be returning for this service. more

He-Wax = AWESOME 8/23/2011

I'll be very up-front about this: My only complaint about the he-wax at Bliss Soho was (is) the price. I went to Marina for full hair removal. It wasn't my first wax of the undercarriage, but it was the best. Least painful, no ingrowns after. I can't say "Marina is the best waxer at Bliss," because I've been to Bliss all of 1 time and was randomly assigned to her. But I'll request her next time I go. I didn't fully appreciate how good an experience it was until I went to another spa today (Confidence) because they had a special. If you enjoy bleeding from your scrotum, by all means go there. I should note that after my awful, ball-tearing experience at Confidence today, I did a lot of internet research on men's waxes in the city & their prices. Bliss's $120 for the full monty still seems ridiculously high, but it's apparently in line with other places (Strip, Maksim, Completely Bare). I'm curious about Dyanna, because they list their men's brazilian wax at $85. But that might just include only the crack, not the cheeks, and it may exclude other areas as well. I've emailed them to ask. In the meantime, if anyone has any good tips, don't be shy. UPDATE: I heard back from Dyanna, and sure enough it's $20 extra to do the cheeks. That brings the total up to $105, similar to the other spas I've checked out. more

Great Place For A Wax!! 6/13/2011

After a few bad experiences, suffering, and lots of pain I ran away from Brazilian waxes. I convinced myself that I would never find a place that made me happy and I would just have to deal with it. After explaining to a friend why I refused this treatment she laughed and told me to try Bliss. I thought about it for a few weeks but a trip to Miami forced me to conquer my fears and call up Bliss. The experience was great. I was greeted with smiles and told to take a deep breath and that everything will be all right. I know I am being a little dramatic but trust me previous experiences have been horrible. Although not pain free it was definitely less painful and I have returned twice since then. Thank you Bliss for the great experience and service. more

Fabulous Facial 5/7/2011

I had a Bliss gift certificate for long time. Finally I decided to use it. I requested Tomoko because I've heard only good thing about her facial from my friends. I was skeptical at first as Bliss did not have good reviews. I have tried many different Estheticians and I must say that Tomoko is by far the best. She was very gentle and deep, her hand technique was esquisite and she was very knowledgeable and professional. I enjoyed her facial very much. I highly recommend her! My face looked radiant and felt wonderful. more

bliss so so 2/26/2011

i received a facial from bliss soho. the facial service itself, the environment--deco,lights, noise....made me not want to come back......it should be called like other reviewer said--bliss so so... more

what's the hype? 12/16/2010

After all the fame about Bliss, I finally went in one Friday afternoon for their famous Triple oxygen facial. The spa is located at the second floor. Very mediocre decor, just like any skincare sales store. The locker room was tiny and the lounge area was packed. Nothing worth mentioning about their renowned brownie bar. My technician was late for picking me up about 10 minutes. The treatment room was nothing luxurious. There was a paper sheet on the massage chair. Paper sheet? Can you believe that? The lady seemed to have a long day. She was very gentle on the massage although I asked her to put on more pressure. However the touches she laid on my face was not too gentle. It felt rather carelessly. The highlight probably is the oxygen breeze at the end. The spa was very busy and it felt like they were just rushing through every customer so they could get to the next one. The setting is not luxurious nor calming. I have experienced much better treatment with half of the price tag with spa-like environment and attentive techniques. For what they charge, I expect much higher. more

Eh-ish 11/1/2010

We came here because RJ had a gift certificate, and AD & I were all too happy to jump on the Massage-and-Liquid-Lunch-Summer-Friday bandwagon because we're suckers like that. The space felt rather cramped, but considering the location, that's kind of to be expected. The price was okay, I guess -- sort of middle of the road for Manhattan day spas. And the massage was decent -- not great, not awful. (I did have to resist the urge to hand my massage therapist a tissue on more than one occasion -- post-nasal drip is no fun for anyone. The bathrooms are serviceable -- again, not great, not awful. For example, the pump on the bottle of Body Butter was broken, but weighing this in light of, say, the cholera epidemic in Haiti, I think a broken lotion dispenser is something the average human can cope with... All in all, not bad. But not great. I recommend Great Jones instead. more

Bliss 4/19/2009

I have no idea what everyone else is talking about. It's either you were probably having a bad day or just demanded too much for the service. I've always wanted to get a facial from Bliss. Timing was everything and when I finally had the chance to get one, I was very pleased with the service. The facial I had was refreshing, comfortable and over all.. very satisfactory. It lasted 1 hour and 30 min and the facialist was nice and accommodating. I did not feel uneasy with the whole experience. Everything went very smoothly and she did recommend products after the facial BUT only after I was checking out. It was in the product recommendation and it was just a suggestion, I didn't feel pushed to buy any of them. After my first facial with Bliss, I look forward to seeing them again on a monthly basis. The front desk was very hospitable and I felt very welcomed in my stay. Pros: Customer Service, Facial Treatment Cons: Should there be one? more

Don't make the facialist a sales rep 4/14/2009

My facial was a birthday gift card treat. The facilities were fine and the facial was professional and relaxing except for the product pushing. I think they should just not talk about the products until the end and even then, just mention them briefly. Also, a lot of the things they use on people are not avail in trial sizes. If they are really interested in converts, they should create a bag with small sizes for a low price so people can try them at home before committing. I can afford the larger sizes, I'm just not going to shell out for something that is not proven to be worth it to me. And five minutes after my facial is not enough time to prove it. Pros: Decent facial Cons: Sales pitch to buy their products more

BLISS SOHO is a terrible SPA with awful customer service 4/10/2009

I made an appointment for a $150 massage, paid for the massage, showed up 20 min early, was placed in lounge for 25 min after my scheduled time to be told by the massage therapist that since I was 12 wks pregnant, because of medicolegal reasons, they could not do the massage. They were rude, unapologetic, and kept insuating that it is stated in their website. Well, I went back and looked over their website and NOWHERE in the website does it specify that they will not perform massages on women in their first trimester of pregnancy. IN fact, like most spas they have services for pregnant women. I had gotten a massage from a much higher end spa the week before where i was treated respectfully and KINDLY specially because i was pregnant and it was clear that they appreciated my business. I understand it is their policy, but what was disturbing was how RUDE the staff including the manager was. They could have been a lot nicer and made the event less uncomfortable and humiliating for me. I walked out feeling humiliated and mistreated. Pros: none Cons: poor customer service/rude/ more

Not so great 4/5/2009

Although my treatment of a facial was okay, I totally agree with other posts about the pushing of extra treatments when getting facials. I was also disappointed with the whole set up from the broken saunas, clogged shower drains and only 1 hair dryer. Maybe updown locations are better. I wouldn't recommend this place. Pros: facialist was good and accomodating Cons: clogged shower drains, broken sauna, pushing extras more

Nice Variety of Services 4/3/2009

Excellent go-to spa for services like body wraps, facials, etc. I wish their prices were a bit more affordable but otherwise this place is consistently good. Pros: Great Variety of Services Cons: A Bit Pricey more

Massages can be great - there rest of the service is not as great 3/6/2009

Massages can be great here, it use not to be the case. And it is not always guarrantee, It depends who you get. Knovy is great and so is Bob. Maria on the other hand was awful - kind of the frustrating experience that you get in Chinatown with Soho prices. The great thing about this place is that one can get a good SHOWER after the massage. If you want to have a good experience you have to go to a place like this where you can shower off the creams or oils or else it is just pointless. On the negative side is that their sauna has not work for a while. I dare to say : 2 years or more. The management seems to care. A while ago it was very loud. YOu could hear everyone talking in the waiting area - specially the parties that come as a group - Nothing worst than getting a massage while women are chit chatting and laughing like hyenas - specially when one has to pay close to $200. Anyways, I complained ( I am sure other did too ) and several months later they built a door to close off the noise away from the massage rooms. Facials and pedicure and manicaure - are a whole other sector, I used to go once in a while with my friend as a treat. Usually they push to much products. And really it really is annoying to be spending all this money ( and TIME ) to have people tell you how dry your skin is over and over again. Hell - that is why I am here no ? and who does not have dry skin in the winter. I find it disrepectful the whole experience. So now I won't go for facial or ped / man I mostly go for the massage and I usually see only the people I like and trust for massage. The front desk people are always great. Even if they are new, Within a short time if they stay they are mostly all very nice. Did I say how much I like to be able to SHOWER after a massage ? and at Bliss you can do it and the SHOWER rocks ! Pros: Massages can be great depends who you get. They have SHOWERS Cons: Facial and ped/man people can be rude and push to much products more

Still great after all these years! 2/6/2009

I love going to Bliss Soho for a facial and massage. I see it as "my little escape" from the hectic ny life. Once inside, you wouldn't imagine you're in the middle of the bustling streets of soho. It's quiet, nice music in the background and they don't allow cell phone use while in the lounge (thank goodness!) Services are amazing. Many of the employees have been there for years. That says a lot about a company. I know that when I go to Bliss I will leave totally Blissful, Blissed-out or whatever term is used to describe this great experience. Pros: Treatments/staff/ambience once inside Cons: steam room/sauna not working more

Very hard sales pitch from facialist 10/1/2008

I do love going to bliss for treatments. I've been there multiple times for facials and massages. I find the waiting area to be very relaxing as it is roomy and comfortable with snacks and teas for you to enjoy. Here is my problem. Every facial I've had there was a torture because of the very high sales pitch from facialist. I'm beginning to think it's their company policy telling facialist to do this. I'm not a novice and get facials regularly at many different spas. Yes, some of these spas do recommend what they think you should have done. But no one comes close to people at Bliss. Every time and I mean every time! I had a basic facial, they start out by trying to convince me to add more stuff. I mean it's my money but they'll say I recommend for you such and such treatment, it's only $25 dollars more. Or I think you should the oxygen facial (which is nearly twice as expensive as basic that I just want to have done) Some facialist actually get a mild attitude when I say I'll just have what I made an appointment for and nothing extra. I actually had facilaist get sully like I'm doing something wrong because I refused additional fee treatment. I hope bliss change this and really make these therapist STOP badgering the clients into more expensive facials. For once I would like to go to bliss for facial and have a relaxing facial without trying to protect my wallet. Seriously!!! Pros: ambience, nice and relaxing waiting area Cons: pushy sales pitches from facialist more

Expensive, rude, and noisy 9/23/2008

I received a facial and massage at Bliss Soho. This place has a nightclub atmosphere. The lighting is bright and flashy. The reception area is like the waiting area in front of a club behind the velvet ropes waiting to go in. The noise level inside the treatment rooms from the staff & guest is very annoying. So far not so good. I was on time, but the therapists were running late, so instead of receiving the full treatment, time was deducted (like I would not check my watch and notice.) The final nail in the coffin is the hard sell of products waiting for you when you try to check out. If you say no, they look at you like you are not worthy of their services and should not come back to Bliss ... Well guess what ? I am staying away from Bliss forever !!! Pros: None, Zippo, Nada, In your dreams Cons: Learn better time management and customer service. more

cleared my face 6/18/2008

I knew that this place would be expensive. But I wanted to treat myself and I did. I must say the service and the facial that I got was terrific. But the price!! Next time I think will be in about 6 months before I can do something like this again. Overall the epxeirence was a good one and I paid for it, really paid for it. Pros: expeirenced staff great products Cons: too expensive more

Been to many spas ..Bliss us god! 5/11/2008

named hottest spa for a reason!.....Amazing massages, if u have bad neck, shoulder pain do a rubber neck with Donna in bliss soho, if u like soft massages do the blissage 75!......Brazilian wax's are quick don't feel so painful cause of the blue wax and the lady calms u down....I do a facial every 6 weeks ....not painful at alll!!!! Actually I look forward to it bc its so relaxing and they give a foot massage hand paraffin and a neck rub but it depends which facial u get ofcourse, It doesnt leave red scars like other places, It gave me amazing results, my skin is soo much better, smoother more clear! all my friends go there now and love it! all of their skin improved. I go to maya shes very meticulous and knowledgable and my best friend loves Asya whos amazing as well!...My fav facials are the triple oxygen I highly reccomend it! Gives u an amazing glow plus great results! I love everything about Bliss...u really feel great there. Its relaxing, the music is always nice and calm, the people and atmosphere is always friendly and nice. If they ever mess up they always give u something complimentary but ive been going for 2 years now and they only messed up once by making me wait 15 extra minutes, The waiting room is comfortable where u can drink tea, i always get peppermint tea with honey and eat cookies or crackers with cheese......its comfortable and even the smell is good. I know it sounds to good to be true but It really is great and anyone who says its expensive....duhh! It's incredibly famous, where many high class people and celebritys go. This is not for people who are cheap! I am middle class from Brooklyn and I go here and its worth every penny!....So take my advice people esspecially for facialss!!! Enjoy =] Pros: Atmosphere, people, service, treatment, locations more

Bliss Spa Atlanta is here!! 4/16/2008

Omg the brand new W hotel has a BLISS SPA everyone must go its totally AMAZING!! the whole bliss effect is now in wonderful ATLANTA its off of 15st and its beautiful they even have the awesome brownies so so good y'all gotta go check it WELCOME TO THE SOUTH BLISS Pros: thumbs up just thumbs up!! Cons: amazing spa and i mean amazing more

VERY EXPERIENCED STAFF!!! 2/18/2008

BLISS SOHO KNOWS THEIR STUFF....CAN'T GET A BAD MASSAGE HERE. THEIR BODY TREATMENTS ROCK- THEY HAVE THIS GREAT SHOWER CALLED THE VICHEY, THAT YOU GET AT THE END OF YOUR SERVICE THAT REALLY MAKES IT DIFFERENT FROM ANY OTHER SPA- LOVED IT!!! Pros: GREAT PRODUCTS Cons: NONE more
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Editorial

  • This 11,000-square-foot brainchild of master facialist Marcia Kilgore probably comes close to most people's utopian vision of a spa. After passing the sign reading, "This Way to Bliss," and opening a blue porthole door, enter a product-laden reception area boasting the first of many celestial trompe l'oeil ceilings; here the receptionists-gatekeepers are busy, yet personable and professional. Move on to the well-stocked locker room, change into a robe and settle into the comfy lounge area for some fruit, sweets and wine while awaiting your therapist. The menu is an impressive mix of classic spa offerings and unusual treatments, including numerous kinds of facials, a decadent Cleopatra-like rose-petal wrap, a lemon body peel, the lower-body blaster, customized "blissages" (massages), reflexology, full-body waxing and luxurious pedicures. The well-sized treatment rooms are serenity-inducing, and the staff well trained.

  • 4/25/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 9am-9pm Sat 9am-6:30pm Sun 10am-6pm
  • Payments:

    American Express, Master Card, Discover, Diner's Club, Visa
  • Neighborhoods:

    Downtown, SoHo

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