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Blackie's Radio & TV - Grand Rapids, MI - Reviews page 1 - Judysbook

Blackie's Radio & TV

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6147 28th St SE
Grand Rapids, MI 49546
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(616) 949-5120
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Blackie's Radio & TV - Grand Rapids, MI
Blackie's Radio & TV - Grand Rapids, MI
Blackie's Radio & TV - Grand Rapids, MI
Blackie's Radio & TV - Grand Rapids, MI
Blackie's Radio & TV - Grand Rapids, MI
Blackie's Radio & TV - Grand Rapids, MI

Reviews

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Best

I visited Blackie's because I needed to fix a set of headphones that I lost the receipt for. In a pair of Sennheiser HD 428s, one side of the headphones stopped working. I brought...

Worst

This is the second time we have had to use Blackie's for our TV, which is a Mitsubishi and covered under warranty. Every single time we deal with them we are not satisfied. They...

Editorial review from Citysearch 10/16/2016

This repair shop has been one of my most trusted businesses for a long time. Great service personnel and the atmosphere of the place is perfect for repair services. I wouldn't hesitate to use them again. more

Editorial review from Citysearch 7/26/2016

The repair service done to me here is highly recommendable. If you need electronics repair, don't settle for anything less. This is the place to be! more

Editorial review from Citysearch 3/6/2016

Don't settle for anything less. These guys are worth the trust (and budget) you can give. They repaired my device easily and at an affordable price. more

Editorial review from Citysearch 11/18/2015

The electronics repair shop is clean and the people are experts at what they do. I love to bring my other device here in the future for repair. more

Great Repair Service with Headphones 2/2/2012

I visited Blackie's because I needed to fix a set of headphones that I lost the receipt for. In a pair of Sennheiser HD 428s, one side of the headphones stopped working. I brought it in for repair and Blackie's identified that it had a busted jack, then replaced it within two weeks for around $25. The quality is the same, if not better, and the jack is now sturdier than ever. more

Avoid 7/20/2011

This is the second time we have had to use Blackie's for our TV, which is a Mitsubishi and covered under warranty. Every single time we deal with them we are not satisfied. They have horrible Customer Service, and never call you or update you on the status of your belongings, even though they've had them in their possession for WEEKS. It's going on 6 weeks since they have had our TV and there is still not a real estimated time as to when we'll have it back. Every time we call we are told something different. ""OH, the part is shipping this week."" ""OH, we won't call you until we're done with it."" ""OH, call the store or company since it's their issue that the part is taking so long."" The people are always shady and seem like total liars, even if they may be telling the truth, which I highly doubt. The way they come across doesn't make them seem credible at all. I wish that we didn't have to use them because they are the worst. I really wish they had some pride and wanted to make customers happy but it seems like they could care less. Our saga isn't even over yet, so stay tuned... more

Blackies TV 5/23/2011

They came out in less then a week, Found and fixed problem in less then a half hou on my T V.r. Treat them right and they will do likewise. Very good and polite. more

Extremely Frustrating 7/20/2010

They tell you that you get a service call and IF they can't fix it then they will have to take it in and you will have to pay for the service call and and then a deposit. I was told it will take around three days to fix. They don't communicate at all. When you call then the women that answer the phones are incredibly rude! They act is if you are truly inconveniencing them just to ask if they are doing their job. When they came to do the service call before even entering my house they told me they would have to bring it in. In other words it cost 67 bucks just to have them drive the tv there. You get the run around about parts ordering only to have them not fix your equipment. Avoid at all costs! Pros: Haven't Found Any Yet Cons: Rude, Slow and Rip Off more

Great Work 11/18/2009

I recently brought my Mitubishi 55 dlp into blackies for minor problems. Pros: my tv come home like it was right out of the box Cons: turn around time little long. but worth the wait more

They couldn't fix it if they had to 3/3/2009

They are the only authourized service center for my dvd player. Blackies had it for 9 weeks, with me calling for updates on it at least 7 times, with no concern from them. They didn't care at all, how do i know, they charged me $170, had it for 9 weeks and didn't fix it. I don't understand how they could be in business for that long. They will not call you back when say, I'll have to call you back, so don't believe them. They lie, cheat and steal. You know how they got out of not fixing it, they wrote on the work order they could not reproduce the problem. It less than five minutes for me to produce the problem when i got it home. Remember they had it for 9 weeks and they couldn't even call me up to ask about the problem. They are scammers. Your better of sending it back to the factory. Pros: There are no pros here Cons: They lie, they steal, they don't care about you and they can't fix anything more

Blackie's Radio and TV Service 3/16/2008

I called my tv manufacturer for some warranty serivce work on my HD CRT RP TV and they recommended Blackie's as they were the closest. My service call was for blurry edges and the left third of the set had a dark slightly yellow cast to it. The tech arrived at my house and looked at the set checked the convergence and ran the magic focus and said everything was within factory specs and not to worry about the yellow tin as you could only see it on a black and white image, but in actuality it affects all the color on that side of the screen. I wasted my lunch hour and then some being at my house while he did nothing that I couldn't have done myself. I also asked him if he knew of any ISF techs int he area that could calibrate my display and he gave me a blank stare. The same thing happened when i asked him if he knew anyone who could adjust the overscan on my set. After a few months lurking the AVSforum thread on my display made me more knowledgeable than a factory authorized servicer for my set. Do not expect anything from Blackie's avoid at all costs. There are other repair facilities in the area, use them. Cons: unknowledgeable, lazy more

Blackies TV Repair 2/27/2008

Took our hi def TV for almost two weeks, when only the bulb needed replacing and then lied to us several times on why the unit wasn't fixed yet. Bulb replacement per manual is user friendly and can be replaced by owner. We have a warrantly and warrantly work is done by Blackies per manufacturer but we will pay for any additional repairs to this unit and would not take a toaster to Blackies for repair. Cons: lies, poor service, inept workmanship and customer service more

100% Satisfied! 10/23/2007

We took our 7 year old GE color tv to Blackie's because the video input did not work due to a lightning storm. The cost to fix it exceeded the selling price of a refurbished RCA set that Blackie had in the store. We purchased that and it has worked fine for the past 4 years. Blackie donated our old set to the VFW Home because that don't use VCR's and VHS players.As to the first reviewer's comments, Blackie's is VERY popular so the waits can be very long. more

What a disaster! 11/26/2005

The picture tube on our brand new TV went out less than a week after we purchased it from ABC Warehouse(would not recommend). ABC told us to take it to Blackies. Several weeks later it was still not fixed and we kept getting the run around. We finally picked it up from Blackies(not fixed) and demanded it be returned to ABC. The employees had no idea what was going on, the service was slow. F more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Hours:

    Hours Monday 8am-6pm Tuesday 8am-6pm Wednesday 8am-8pm Thursday 8am-6pm Friday 8am-6pm Saturday 9am-3pm Sunday Closed

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