Easter was the first time for Sunday brunch and I've been a few times since. I took my visiting family for Mother's Day yesterday. The food is good, the atmosphere is the draw but there's one problem for brunch and it's huge if you're there to spend time with friends or family. My first plan was to email the restaurant but there's no website or email address I can find. This isn't a new problem. It should have been addressed before Mothers Day: We were there for 2 hours. I waited for a waffle for my mom for over 30 min when I should have been with her for her Mother's Day brunch! The guy in line behind me was obviously irritated. The chef shuffled waffles and pasta like a pro but each person ordered for their parties and got 1 or 2 whole waffles (those giant ones which are a meal at other restaurants) which just increased the wait. If you could just walk up, you'd take a couple of sections and come back if you wanted more.
The line for W & P forms along the dessert table so people don't know about desserts or can't get to them. Lines for those and omelets interrupt diners. Our server did not tell us that we didn't have to wait in the same line for pasta. I heard another server telling her table this. People stood for a long time before they knew they could branch off for pasta or roast beef.
Furthermore, there is nothing you can get that doesn't require someone making it for you on the spot besides roast beef, potatoes and vegetables. They need more self-service if they want people to return or more help (and irons).
I hope they get it together. I insisted on my family coming to this place...they won't listen to me again. I won't be back until I hear it's better. They can buy waffle irons at Wal-Mart if they don't want to spend $ for the commercial brand and the problem will decrease significantly. They will turn tables quicker, the irons will pay for themselves and the servers won't have it taken out on them (which we knew better than but I know others took it out of the tip).
Pros: Great Atmosphere, Good food.
Cons: Extremely long wait at brunch.