We have really enjoyed eating at locations in other areas, so when we realized that there was still one in Austin, we went soon after. The food was awful, served cold and very, very salty. When I spoke with the manager, she was rude, and informed me that Chicken Fried Steak and Chicken fried Chicken are usually salty. Also, both were very over breaded, with little meat.\r
We actually tried eating here twice...perhaps thinking it was a bad night. The second time, it was another manager, but similar attitude, although the food was hot, it really didn't taste any better. Service was slow, at best. We really were suprised when our waiter assumed we wanted to tip over twenty dollars on a bill that was not quite thirty. We had to ask him for our change from a fifty. and then wait. And wait. And ask again.\r
Apparently, other people in the Austin area know better than we did. I noticed there were not many guests, even though we were eating at what would be normally be a busy time both times. Also...apparently, there used to be several other locations of the restaurant in the area, and this is the only one there now. \r
I'm not normally one to complain, but when I do, I expect some sort of validation from management. I am completely underwhelmed by the lack of customer service exhibited here, and will not be going back.\r
AVOID Black eyed Pea in Austin!
Pros: ummm...cheap food...you can meet your RDA for salt...
Cons: Service, food quality, food taste, poor management x2