We've been there before, and the food was ok, but our last trip was horrendous. We arrived, on a slightly busy night. They won't take reservations, so be aware it's luck of the draw, especially if you have a party of more than two. We were told it would be about a 30 minute wait. At first they were very nice, they had us waiting outside, but turned on another portable heater, etc. However, 30 minutes turned to 40, then 50...and no one came out to check on us. Several other tables of 2 (4 in total) were seated before us, even though we had been waiting longer. The waitresses/hostesses wouldn't even look in our direction when they came out. We were stupid, I guess, and waited an Hour and 20 minutes. Finally the manager came out and made a brief cursory apology and told us it would be 10 or 15 minutes more. NO ONE at any time offered us some water, or some bread, or anything at all. You'd think if you kept someone waiting THAT long, you'd try to make it up to them in SOME way. We were EXTREMELY patient, and they abused it without any remorse. When we finally got up to leave, not wanting to waste any more of the night, and the manager saw us and asked rather curtly if we were leaving, as if she couldn't believe it. We replied yes, that we were tired of waiting, and she just gave a little shrug and turned away. That's really really poor customer service. The food isn't THAT good that you can afford to treat customers that way. There are so many other good restaurants in that area, I'd say it's not worth putting up with horrible service to go there.
Pros: Food is ok, one of only a few french places nearby
Cons: small, crowded, somewhat expensive, poor customer service