Customer Service 101- FAIL.
I'm pretty tolerant of hipster service oriented places and this place is intolerable. First I walk in and the place is brimming with indifference which I get is their whole selling point, and yet when it gets to the point where you are disapproving of the customer herself in order to solicite some sort of 'come hither' elitist technique of selling, you fail big time.
I am a girly girl, not getting steps or a faux mullet because I'm a grown adult with a real job. I went in with a simple request.: just a trim, roll brush it out and throw a couple curls in there. The guy with the questionable sexuality gave me a cross eyed glance, and said, ""With a curling iron?"" I figured, unless he had some sort of magic touch, yeah it'd have to be an iron of some sort. He told me that they don't do that. I said fine, I can do it myself. I'll just get a hair cut. He combed out my hair which is long, from the top and was yanking on my hair like a bad boyfriend when I asked him why he wasn't shampooing me first. Evidently, despite the cheap beer everything is high brow a la cart. Astonishing. Ok, can I please get a shampoo, a conditioner, a cut, a blow dry and a style. I don't care what it costs, I'm a walk in, just do it.
He went on to tell me that the style I wanted was ""weird"" and when I tried to drop it, repeated that it would look ""weird"" and then stared me down when I, defeated, said ""Fine"" and smiled. I realized that I didn't want this guy anywhere near my hair, took his al a cart cape off my cavier neck and went down the street to Cutting Crew and got real with the barber who knew all about a little band called Fear. Now that's real. Suck it Bishops.
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