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Bill Marsh Automotive - Newtown, PA - Reviews page 1 - Judysbook
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Bill Marsh Automotive

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10 N Sycamore St
Newtown, PA 18940
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(215) 968-3806
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Reviews

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Best

I recently purchased a used vehicle from Bill Marsh Ford through E bay. When I came and inspected the vehicle the customer service I received was Excellent! My salesman ( Joe and ...

Worst

All reviews seem positive

Love This Place! 5/20/2011

I recently purchased a used vehicle from Bill Marsh Ford through E bay. When I came and inspected the vehicle the customer service I received was Excellent! My salesman ( Joe and Julies) were so friendly and knowledgeable about the vehicle I was buying. I left Bill Marsh with a great feeling about the used vehicle (No Warranty) I purchased. The following day I took my new vehicle in due to a temperature Gage issue. My mechanic informed me that the problem with the vehicle was a blown head gasket! This repair was going to cost $2600!! Remembering the great people at Bill Marsh I phoned them to let them know what was happening. Not even 24hours later my vehicle was in the shop getting a new engine thanks to them! This dealership does not only provide exceptional customer service but also peace of mind. They did not have to agree to help me in any way, but they did. This is a wonderful dealership with wonderful employees and they truly care about there customers! Thank you Bill Marsh Ford! God Bless! more

Super 2/19/2009

By far the best sales and service any place around. Sales is a great, the work with yuo to get you satisfied. Service is outstanding. Quick, Priced right, Professional, the service staff is very easy to work with and polite. I wouldn't go any place else. more

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On the other hand I like their Service Dept. 3/22/2006

Unlike James M., I never actually shopped for a car at Bill Marsh Ford, rather, because we already own a Ford and Bill Marsh is so close to my work, this is where we bring our truck for any necessary repair work or inspections. And actually I was so pleased with the service dept at Bill Marsh that I started bringing my Mitsubishi to them for it's annual state inspection. Never had a problem and everyone has always been so nice! Perhaps one of the coolest things is that you can use the internet and go to their website to schedule your service appointment and while you are on their site, scroll through their service dept coupons because they always have specials on-line! Sometimes you can hit a really good coupon and save some bucks! I did at my last inspection and I was very happy about it too. more

Pretty good cars at ok prices (after negotiation)...subpar service dept. 8/8/2005

Bill Marsh holds a decent inventory of new Ford vehicles as well as a good selection of used cars. As a car dealer, it is mostly run-of-the-mill. The salespeople are pleasant enough but you won't get a good price on a car unelss you play some hardball and chew them down. They need to work on how they prepare used cars for sale. This dealer put lousy cheap tires on my Camry before I bought it. Otherwise, they do pretty decent work in preparing their cars for sale. Their service department is a different story. Although they usually work pretty quickly (usually done when promised or earlier), their prices are high and their quality of work is sometimes questionable. Be especially watchful of whether they reinstall lug nuts correctly when they pull your wheels off for any reason. Changing a flat tire with damaged lug nuts is a nightmare, and then having them charge you for the replacement lug nuts is atrocious. As a dealer, Marsh is fine. For any service (out of warranty), go elsewhere. more
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