Bikesport did an outstanding job in the bike fit process. While on the trainer, Rey asked me if I was having certain problems while riding. When I said yes, he offered various solutions for me. I appreciated his knowledge of fitting women on bikes and knowing that just shortening a stem may not be the best option for women. He asked good questions and provided several options, even some that did not require an additional investment. I was very pleased and impressed with his service. I also did not purchase my bike there, and that was not a problem. I will continue to go to Bikesport for all my biking needs.