I have had 2 experiences now with Bike Line in Carmel. Both times I brought my road bike for repair; they seriously underestimated how long the repair would take. The first time I was having problems with repeated flats, when I brought the bike home the tire was fine but in the morning it was flat again. Since they had had my bike for a week, I didn't take it back, but taped the rim myself. A year later I gave them another try: I brought my bike in for a tune up, new cassette and chain. They said this would take 1 and one half weeks. It took two weeks and two days. I haven't been in to pick it up (I just called and they promised it would be done today), so I don't know if it has been done right, but next time I will choose another shop regardless.