When Big Lots Furniture opened, I bought quite a few different items from there, and every one has been perfect. Since then, I have bought several other items from my house, and they have all been just as good. None have fell apart or anything similar.
The staff are great, in terms of service and personality. They often will help you load whatever items you buy.
I give Big Lots an A+ for give Shelbyville this kind of service!